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BMW
- Automotive
- Rockland, MA
About this business
Location details
1040 Hingham Street, Rockland, MA, 02370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
Friendly, competent and professional every time Wonderful, friendly and professional service from the moment I drove into the bay from the time I left. I often bring my laptop in and work while they repair my car. The waiting area has cappuccino, snacks, fruit and plenty of drinks.
Business response:
Neil, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Please come see us for any future needs! Regards, South Shore BMW/Mini Team
Great Service, Prompt, Super Clean David was very courteous, prompt. He is a great addition to the service team. He let us know exactly what was being done to our car and the BMW team had it ready before it was estimated to be ready. We can always count on a great experience and plus quality service when we go to BMW.
Business response:
Thanks for your awesome review, John! We're very happy to hear that David was very prompt and courteous. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, South Shore BMW/Mini Team
Great Service writer CK Kariuki is a terrific service writer; knowledgeable, dependable and very responsive.He genuinely cares about his customers. I recommend him highly.
Business response:
Your great feedback truly made our day, Stephen. We work incredibly hard to exemplify our commitment to customer care and we're glad that CK was able to show you what we strive to deliver. Thank you for your recommendation and we look forward to seeing you again! Regards, South Shore BMW/Mini Team
timely, excellent service; beautiful, clean space prompt, accurate service---the estimated time for the service was the real time, and that's good. a beautiful environment in which to wait for my vehicle to be serviced--plus good snacks and coffee.
Business response:
Dorothy, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, South Shore BMW/Mini Team
Great experience. The car was available as it was advertised, sales and management were very cooperative. The car was ready and registered for me at the day that I was promised.
Business response:
George, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing excellent service. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you again in the future! Regards, South Shore BMW/Mini Team
Knowledgeable and Genius Sales Team Excellent Customer Service, Knowledgeable team in helping selecting the vehicle.Great help by Sales and guidance helped in selecting the Ultimate Driving Machine.
Business response:
Thanks for your outstanding review, Shailandra! We're glad to hear that our team was very knowledgeable and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, South Shore BMW/Mini Team
Great dealership and personel Maxwell made the experience of leasing very easy. He searched and found us the vehicle with the options we wanted and kept in good communication with us all along the way until the car arrived. He was great!
Business response:
Congratulations on your new vehicle, Karen! Thank you for this awesome review! We appreciate your feedback and we are happy to hear that Maxwell was able to meet your needs. At South Shore BMW/Mini, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Regards, South Shore BMW/Mini Team
Customer Service that you can trust Everything about the service department is very professional, thorough, and confidence inspiring. I credit the service manager Ted Etchings...he is very helpful and conscientious.
Business response:
Donald, thank you for taking the time to give us feedback on your latest service experience. We're glad to hear that SERVICE team was able to give you an overall positive experience. Thank you for your continued business! Regards, South Shore BMW/Mini Team
Efficient Services Mr. Steven Beals is very professional and courteous. Service was rendered efficiently. I like the place being very clean and uncluttered.
Business response:
Thank you for taking the time to share your experience at our service center, Michael. I'm glad to hear you found Steven professional, and courteous. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Regards, South Shore BMW/Mini Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,802 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.