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BMW
- Automotive
- Fort Pierce, FL
About this business
Location details
4429 S US Highway 1, Fort Pierce, FL, 34982, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I bought 2 cars here and sent 3 friends here. I wanted to trade a 2 year old 535i for a 650i convertible. They low balled my 535 by $4000 and wanted MSRP for the 650. I was in the middle of what I thought was negotiating for the deal and the Sales Manager dismissed me as he could not make any profit. His words. I spent $60k on my 535 and another $50k on a 135. I was ready to spend another $100k on 650 and they wanted to gouge for for $4000! That tells you a LOT. Two female doctor friends I sent there were treated just as bad... read more
Business response:
Thank you for taking the time to leave feedback about your experience at our dealership, but more importantly for bringing these issues to my attention. I am truly sorry that these events occurred. Providing our customers with the best service is at the heart of everything that we do. Unfortunately, there are occasionally circumstances beyond our control (such as stipulations mandated by manufacturers) that directly impact our ability meet customers' expectations. Although, you have decided to purchase a vehicle elsewhere, I... read more
Dont waste your time with Coggin BMW if you're looking for best value. They want top dollar for a new car, but offer bottom dollar on your trade. If you object, prepare to be insulted by the Sales Manager.
1/29/2012 We traded in our car for a pre-owned Mercedes - benz SLK 230. the entire staff especially Ronnie were TOTALLY DISHONEST to us by NOT disclosing a few known to them issues with the SLK 230 in their lot!Namely the 3 - small dents in the roof panel that we saw 4 blocks away from Coggin BMW after purchasing it. I called Ronnie and got silence from him and nothing else! No offer for us to come back in! Just a silent person. The rest of the staff was the same way on that call!!!!!!!!. Blatant customer NO-SERVICE! Is all ... read more
Bought the car on Monday and asked for delivery on Saturday. Sent 3 e-mails to confirm that the car would be ready on Saturday. Arrived Saturday and all sales persons were in a meeting. Waited around for help and then went looking for the car. The car was being worked on by a mechanic. We left!!!! I would never recommend this dealer to anyone.
I was told that car underwent a 121 inspection and I heard a noise which required a hose change. Had car home for only 2 days after purchase and there is already a repair bill for faulty restraint close to $1000.00 even after I was told that car passed inspection. Did not get a price quote for spare key as I requested and salesman said he would call previous owner to request the spare key and I haven't heard from him.
I had a warning light about the back right tail light. I took a look at it and noticed the connector was melted. So i brought it in for service. The service rep. told me that it would be $150.00 being pressed for time i said do it.Then they had to order a part......we recieved a loaner car. When we finally picked up our car the bill was 278.00.
This was our second car purchase with Coggin, and it will be our last. It took 3 weeks to purchse my car that I had leased from them the last three years. It did take sometime to get the financing figured out on my end, but when they don't return phone calls and start passing the job around to everyone in their office who is not relevant to the purchase it takes up a lot more time then what was necessary. They not only provided my family and I with incompetent customer service, but my bank that was involved received the same... read more
If you got an email from a car dealer (like Coggin BMW) confirming a total price of xxx for a vehicle, what would you expect to pay if you declined all the other products offered by the business manager at closing? Especially if the agreed total included sales taxes and $599 for miscellaneous dealer fees, would you fly to Florida expecting to pay xxx for the vehicle? I did in Dec. but was then surprised at closing with charges of more than $500 in additional fees. My wife and I decided to pay the penalty for gullibility, but... read more
Paided $110.00 for 15 min diag. Just to be told what I already knew. What has happened to fairness in the world today. Said they would detail the car but didn't. Very nice service manager but felt ripped off by the policy of min one hour charge. The machanic could have at least hooked up the computer and did a complete diag or the car.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,328 reviews.
When is BMW open?
BMW is open now. It will close at 7:30 p.m.