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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I met with Geoff, Paul, and Terry during my purchase...." I met with Geoff, Paul, and Terry during my purchase. They all were great and had a lot of knowledge about the Audi brand. They helped us choose the correct vehicle for our needs.
Business response:
Thank you for sharing your experience, Mark! We're happy to help and look forward to seeing you again.
"The staff at Park Place Motors listens and cares about..." The staff at Park Place Motors listens and cares about their customers. They are patient and deliver quality service! They know their customers and never make you feel like your questions are stupid or unnecessary.
Business response:
Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!
"Recall work" The service is great! Butt... I am not sure why they always insist on changing the setting on my driver's seat. They don't just change it to move the car. It is changed until I go back and have someone reset it for me. I do not know how to do it and they won't show me. They insist on getting in and doing it and it is still not right. When we got the car it was set perfect for me. Seat is too low and back too far so I always have to adjust it manually each time before I drive it.
Business response:
Paul, thank you for taking the time to leave us this feedback. We really appreciate all your business and will be looking into this further. If you have any additional feedback, please don't hesitate to call or stop by!
"My 7th BMW over the years. GM Brad Johnson is..." My 7th BMW over the years. GM Brad Johnson is exceptional. Primary reason for us to keep going back for BMW is Brad and the dealership. They are exceptional in sales and service. They don't sell you cars but are a partner for you and you trust them
Business response:
Thank you very much for your purchase! We appreciate all of your BMW purchases! Brad is a wonderful GM and he definitely aims to please each and every single time! Please reach out to any of us at the dealership if you need any more assistance we would be more than happy to take care of you!
"Love these beautiful people. Very kind and helpful . They..." Love these beautiful people. Very kind and helpful . They make you feel like family. I don't know where else you can go to be comfortable and important.
Business response:
Thank you SO much! Hearing this truly warms our hearts!
"warranty work" Everyone was very helpful and courteous . My appointment date was set up and when I arrived the work was done right away with very little wait time... Thanks
Business response:
Thank you, Danny! We're so happy to hear that we could make your visit a quick one and we really appreciate the great feedback. Let us know if we can assist you again!
"Drug out the deal for sometime" I thought the deal would be faster but seemed to lose topic at times. Still got it done but had trouble finishing and getting me out as I was ready to go home earlier but could not get a definite answer
Business response:
John, I'm sorry to hear about this. We strive for our customers to have a 5-star experience and if there is anything we can do to improve, we would like to do it! Please feel free to contact me at your convenience. Lindsay McGrath | lmcgrath@mcgrathauto.com | 319-393-3300
"Personal, friendly service." I bought my car at this service center and whenever I come to have my car serviced I always receive excellent service. The car is always washed and cleaned inside and out. This time they provided me with a "loaner" car for the day, so I was not inconvenienced at all.
Business response:
Thank you for your kind words about Chris. We are pleased that you had a great experience, and look forward to serving you again in the future!
"Excellent service!Chris handled my initial phone call..." Excellent service! Chris handled my initial phone call and got me in the very next day for my appointment. He explained the problem and its resolution.
Business response:
We’re glad you had a good experience! Come see us again soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.