BMW

Davebirdtx 

on DealerRater

6 years ago

"Great experience." Found a truck online and contacted the dealer to ask some questions. Brennan told me the truck was going through inspection by he’d be happy to go take a look and text me some pics to answer my questions. Both the salesman (Brennan Howe) and sales manager (Jamie Butts) were very upfront and honest. Overall it was a great experience and really enjoy working with these two guys. Very happy with my purchase and will be back for my next truck. 

Bimmerfans 

on DealerRater

6 years ago

"Best auto buying experience ever! " We were thinking of perhaps buying a new BMW X1. The Costco Auto buying program linked us with a contact at Park Place Motor Cars, Sam Castelli. Communication was excellent, and when he let us know they had a model in to test drive, we made the trip to Rochester. This car buying experience was pleasantly unique. We got all pricing information upfront, every question we had was patiently answered, and the test drive was thorough and impressive. So impressive, in fact, that we decided to tr... read more

greg 

on DealerRater

6 years ago

"Much Better Experience than Previous Visits to McGrath" Although I was planning to buy a new truck, I hadn't planned to to buy one from McGrath and just went over there to look at the new Ranger and compare to the F150. Todd Kibsgaard came out to ask if I needed any help. It was his first day and the business had just moved from Ford Town so Vehicle locations and stuff were a bit chaotic. He walked around with me and was willing to grab keys and look at different vehicles. I didn't want to bother them with that as I had no ... read more

JRICO01 

on DealerRater

6 years ago

"I can always leave my Audi A4 with Josh. His service is..." I can always leave my Audi A4 with Josh. His service is excellent, professional and knowledgeable. Communication with Josh and PPM is never a problem for me. Their customer service is amazing! 

JRICO01 

on DealerRater

6 years ago

"Always an amazing experience working with Sam, Stephen..." Always an amazing experience working with Sam, Stephen and Josh at PPMC. I traded in my A4 and left with a new A5. The process was pressure-free and collaborative. 

DJD0815 

on DealerRater

6 years ago

"I had a 2012 Passat that I really liked and had all my..." I had a 2012 Passat that I really liked and had all my service done at park place for 7 years then I decided to trade for my Audi A3 and one of the reasons was because of the service I received for those 7 years . 

scharchian 

on DealerRater

6 years ago

"Treated well. Treated ethically. Costco pricing! " I opted for Rochester BMW after a mediocre experience in the Twin Cities location. As a huge benefit, Luther supports Costco Auto Program! The entire process was fantastic. I test drove 5 different cars, and my poor salesman was quite patient and helpful throughout. No haggling, got a great price, and great service. As I picked up the car, we noted that a piece of trim was installed incorrectly. They brought in one of their techs to fix it. After he fixed it, the GM saw tha... read more

kmiller500hp 

on DealerRater

6 years ago

"I called just before a coupon was to run out and they..." I called just before a coupon was to run out and they were good enough to make an appointment for me even though it was for late in the day. I was greeted quickly on arrival and my car was serviced while I waited. Good experience. 

cathy_brousseau 

on DealerRater

6 years ago

"Service tech was very courteous and service was performed..." Service tech was very courteous and service was performed fast. All my questions were answered. Very pleased with McGrath Ford service department and scheduling of service.