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BMW
- Automotive
- Savoy, IL
About this business
Location details
100 Burwash Ave, Savoy, IL, 61874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Efficient, friendly service. I had left my car at the..." Efficient, friendly service. I had left my car at the dealership and was texted about a couple of additional services that were recommended along with their costs. Very helpful. I then called and asked a couple questions before giving my approval for the services.
Business response:
Thank you for taking the time to leave a review! We are glad you had a positive experience with us and look forward to seeing you again soon.
"Salesman was courteous and knowledgeable he explained..." Salesman was courteous and knowledgeable he explained different options we got a good deal and were able to trade in our old car it was nice
Business response:
Hello Marco, thank you for your kind words and congratulations on your new vehicle. It means so much to us to have earned your trust in our business. We hope to see you again in the future. Take care.
"Great service. Friendly and professional. Highly..." Great service. Friendly and professional. Highly recommended. They assisted me in getting my oil change and tire rotation completed in a timely fashion with a convenient and no charge car wash on top of it
Business response:
Thank you for the five-star review, Jeff. It's wonderful to know that you received friendly and professional service at our dealership. Please let us know if we can be of any further assistance to you.
"Customer service was kind and helpful. Car service was..." Customer service was kind and helpful. Car service was fast and thorough, and the waiting area was clean and well stocked. Overall a good visit To the dealership
Business response:
Thank you for the positive review and rating! We are happy to know that you were provided with great customer service and that you enjoyed our dealership. We value your business and we look forward to any future visits!
"I like dealing with people that I know. They are always..." I like dealing with people that I know. They are always friendly and helpful. It’s helpful to deal with someone I’ve dealt with in the past.
Business response:
Thank you for the review! We are grateful for your business here at Serra BMW Champaign, and we look forward to your next visit!
"They were friendly and helpful with my car issue. Craig..." They were friendly and helpful with my car issue. Craig and Kyle both went out of their way to resolve my problem. I hope service will continue to be helpful.
Business response:
Thank you, Anne, for trusting our team to get the job done. I am pleased to see that both Craig and Kyle took care of you during your recent visit to Serra BMW Champaign! We look forward to accommodating you next time!
"Excellent sales service. I arrived later in the evening..." Excellent sales service. I arrived later in the evening and staff was still able to finish my deal in a timely manner and address all questions.
Business response:
This is great to read! Thank you so much for shopping with us at Serra BMW Champaign. We are so glad that you were able to get into your new vehicle in a timely manner.
"EXCELLENT SERVICE by STEVE" i bought my new Honda accord Hybrid. the process was smooth and steve gave an exceptional customer service.he being honest and straight word that i like about it. his suggestions were helpful.thanks steve
"The service prices are overpriced and the wait was..." The service prices are overpriced and the wait was entirely too long(2 hrs). No diversity in the office. Rep who waited on me was acceptable.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,907 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.