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31400 US Highway 19 N, Palm Harbor, FL, 34684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Simply amazing service by the entire department especially J" Simply amazing service by this organization. Even if a mistake is made, they simply go above and beyond to make sure you are happy and everything is taken care of. Jamie is simply an amazing service advisor and assistant service manager.
Business response:
Thank you Roger for your review!
"Great job on the window tint" Excellent job, as always, the tinting looks great and James Byrd was very friendly and prompt, he even had it washed for me, I was well taken care of.
Business response:
Thank you for your review!
"Great customer service!" You're always welcomed here when you drive up. Great service department! They are always open to any questions that you have about the services that you might need to maintain your car. They go above and beyond what is expected.
Business response:
Thank you for your review!
"Excellent Service and Attention" Staff was courteous and attentive to addressing my service needs when I needed immediate help. Worked with my schedule to provide a loaner and even offered to valet my car to me when complete.
Business response:
Thank you for your review!
"Best dealership for service and sales" When I first moved to Fla over 45 years ago my father bought a new Plymouth Fury from Ferman. He had one of the best car buying experiences possible and they always treated us well. As a result of my families experience with Ferman over the years, I bought my 2004 BMW X5 from this dealership. Their service is always impeccable and they have always treated me fairly. I hope to continue many more years of bring my X5 in for service here!
Business response:
Thank you Ken for the review!
"Excellent Sales Person." David Soto was very fair and down to earth. He was one of the main reasons we chose to buy from Ferman. Very fair on trade.
Business response:
Thank you for the review!
"Nice dealership" I really feel like we were treated like royalty at this dealership during the process of purchasing a cpo Bmw for my wife . David Theado was tremendous and patient with us as we picked the right vehicle during a process of elimination . We are very pleased with the car and will return when we’re ready for a new one. Thank you, Randall D Rossi
Business response:
Thank you for your review!
"Regular maintenance" Douglas is awesome. Always greets you with a smile and goes above and beyond. I came in for a wiper blade replacement and he checked my records and noticed that I was due for service. Arranged a loaner for me and off I went.
Business response:
Thank you John for your review!
"Perfect! Absolutely perfect!" Very accommodating and prompt. The customer service is awesome but what really makes it perfect is your follow through. This is a rarity in retail today. You not only followed up immediately after making the appointment, you followed up once complete and that all lets me know that you sincerely care about having me as a customer. I don't know if this is a Mini thing or a dealership thing, but both Mini dealerships have been amazing! So a huge thank you!
Business response:
Thank you Sandi for your review!
BMW has a 4.7 star rating with 7,570 reviews.
BMW is open now. It will close at 8:00 p.m.