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425 Bloomfield Ave, Bloomfield, NJ, 07003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience the first time I leased a vehicle 3 years ago can in no way compare to the support and friendliness I received when re-leasing on 12-30-2013. I can see that there have been major changes happening since the first time I worked with BMW Bloomfield and am confident that a lot of it has to do with the people that are now working there. Danielle was great to work with, although she was swamped with year end customers, she handled herself professionally and was attentive and made room for me to get the car I was loo... read more
Business response:
Thank you so much for taking the time to share your review with us! We are thrilled to hear that you had a good experience while working with Danielle, and that you made the decision to work with us! We appreciate your business and we look forward to working with you in the future!
Danielle was a pleasure to work with. I picked up my 535xi on December 31, 2013 and everything that we discussed and she promised was delivered. She was able to locate me the color scheme (interior/exterior) that I preferred, even though it was not on the lot. All the paperwork was completed upon my arrival at the dealership and I was in and out to pick up my vehicle efficiently, which for me is always a huge thing. She went over the features in the car and was very knowledgeable about the vehicle. Overall she exceeded my ex... read more
Business response:
Thank you for such a great review! We are pleased to learn you had a 5-star experience during your time at our dealership, and we thank you for your kind words about Danielle. She is an integral part of our dealership, and we are thrilled you were able to work with her. We appreciate your recommendation to others, and we hope you enjoy your new purchase!
I recently leased a BMW X3, and worked with Guiseppi Cofone, who was great to work with. My wife and I had several challenges for the dealership to deal with including our hectic family schedule, my frequent travel schedule, cost concerns and the fact that we had never driven luxury brand vehicles before. Guiseppi was incredibly flexible while dealing with us including working late and off hours to make our lease happen. He also took us on FOUR test drives in the X1 and X3 models which really helped us make a decision. Guise... read more
Business response:
Wow, we cannot thank you enough for such an excellent review! We are so glad that you had such a wonderful experience throughout your many visits to our dealership. We thank you for your kind words about Guiseppi, and please know we will share your thoughts with him. We appreciate your comments about the rest of our staff as well. We thank you for your recommendation, and we hope you enjoy your new purchase!
Christian is a very patient and knowledgeable person. He helped us select a car that had all of the features we wanted with a price that was perfectly in our budget. We received the car immediately and could not be more appreciative of his 24 hour helpful guidance. We would recommend him to all of our friends and family and he is the reason we keep coming back to BMW! Thank you Christian!
I recently visited BMW of Bloomfield and was assisted by Christian Graciano. Christian attended to my every needs and I am thrilled with the new 328xi lease. Christian's attention to my requests and needs, his product knowledge and process fluency made the entire experience a pleasure. While the entire staff was welcoming and supportive, Christian's ability to go above and beyond in working with me on my lease and vehicle selection was truly the driving factor in my decision to go with BMW of Bloomfield over other competitor... read more
My lease on a 328Xi was coming to a close in March of 2014, and I stopped by the dealer on Thursday afternoon, December 26 to explore my options. I was introduced to Christian as my sales advisor, and he very clearly and concisely communicated my options including terminating the lease now, or waiting until the end of the lease. I left the dealership with paperwork in hand, but not commitment either way, as I wanted to sleep on my decision. I returned first thing the next morning with my credit application completed, and sat... read more
Business response:
Hi Mark, thanks for sharing such a positive experience! We are pleased to hear that Christian’s ability to go above and beyond is what set our dealership apart. We appreciate you taking the time to share your feedback because your business is truly valued. Enjoy your new car!
Christian was extremely knowledgeable and very helpful in helping me reach a decision on the best car for me. As to price, we wasted little time haggling and got to the bottom line rather quickly. He followed up after the purchase to be sure I was satisfied not only with the car but also with his assistance. A good overall experience.
Business response:
We appreciate you taking the time to share your feedback. We are so glad to hear that Christian could help you find the perfect car. Thank you for the recommendation, your business is truly valued. We look forward to seeing you again soon. Enjoy your new car!
I had a great experience in my new car! Christian was tremendously helpful, patient, and went above and beyond to ensure my satisfaction with the whole experience. He was very accommodating, friendly and kind and even followed up with me after the purchase to double check with me to make sure I was happy with my new car and had all my questions answered. I will definitely look for him when it's time for another new car!
Business response:
Thank you for the outstanding review! Christian is definitely a valuable member of our team here! We hope that you enjoy your new car and please come back to see us here at BMW of Bloomfield!
Christian was very helpful on our visit . He was friendly, knowledgable and stayed very late to help show us the vehicle - even providing his personal phone number should we have any problems.
Business response:
We appreciate your kind words about Christian. We are so happy to hear that we was able to provide you with outstanding customer service! We hope that you enjoy your purchase and will keep us in mind for any car-related needs you have in the future.
BMW has a 4.6 star rating with 4,541 reviews.
BMW is closed now. It will open at 9:00 a.m.