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BMW

4.5

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Location details

865 E Stone Dr, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.5578 reviews
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Jon Woods's profile image
Jon Woods 
9 years ago

Service Overall timely and effective service. Very friendly and attentive to my needs including providing a loaner vehicle for the day. 

Nathan McInturff's profile image
Nathan McInturff 
9 years ago

Porsche service Service, plus a wash! Will return and recommend!!! 

GlennB's profile image
GlennB 
9 years ago

I can't make up my mind now Mike, here I am, a BMW man through and through, driven BMW's for years, love the M3 and currently looking to get another to replace the one I recently wrecked. My wife also has been driving BMW's for years, she's currently in a turbo-charged 5 series sedan. Then you invite me to Porsche's Ultimate Driving Experience on August 5, 2016 at Barber Motorsports Park in Birmingham AL. First, I got to drive the Cayenne on the Off-Road course, then at the Racetrack, I got to drive (in this order) Porsche's... read more

Loodie M. Booher's profile image
Loodie M. Booher 
9 years ago

New car purchase Sale rep was extremely informative, easy to communicate with, very knowledgeable about his product, made you feel like an important customer. 

Business response:

Thank You for sharing your experience. You brought a smile to my face. 

Rita George's profile image
Rita George 
9 years ago

Review 7 Rick Hill BMW service personnel were friendly, polite and very helpful. Because my car had to be "reprogramed" after taking care of the recall item, I was provided with a loaner vehicle. By noon the next day, I received a text message letting me know that my car was ready. My car had been washed and vacuumed when I picked it up. This, as usual, was a very good experience. 

Kevin's profile image
Kevin 
9 years ago

Mercedes-Benz of Kingsport. Extremely nice and helpful workers. Great car buying experience. 

Joi Dance's profile image
Joi Dance 
9 years ago

Service experience I have been exclusively a Rick Hill customer for 24 years. I've had 2 300 series coupes and 2 Z series. I am always treated courteously, the advisors are very knowledgeable, and the staff in general is polite, well dressed, and polished. The facility itself is always shiny and clean. I would also like to mention my salesman, Robyn Wilson, who was helpful and knowledgeable when I purchased my X1 this winter. He made the purchase process streamlined and a pleasant one. 

Elizabeth J Humphreys's profile image
Elizabeth J Humphreys 
9 years ago

Elizabeth Humphreys My experience with Mercedes Service is great. I especially like working withJenny Gardet and Greg Durham. They are so helpful. 

Thomas Isley's profile image
Thomas Isley 
9 years ago

Rick Hill BMW The dealership did an excellent job of fixing my car. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 578 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.