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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Fantastic dealership. We purchased our M8 there June 5,..." Fantastic dealership. We purchased our M8 there June 5, 2020. this makes now car no 4 same dealership. service and customer care is outstanding. Troy Massey is awesome. He stays in touch after the sale too.
Business response:
Thank you for taking the time to write a positive review! We are happy to hear that Sean and Troy were able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your M8, feel free to give us a call!
"It's always Amazing from the sales to the service. " As I mentioned in my google review this is in my opinion one of the best dealerships in the country from the time you purchase and every service appointment. Both my Salesperson, Troy Massey and my service agent Charles are awesome, knowledgeable and courteous. We'll be back :-)
Business response:
Eric, thank you for taking the time to write a review! We are thrilled to hear Sean and Troy went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We look forward to working with you again in the future.
"Great overall experience. I had my 2 young boys with me..." Great overall experience. I had my 2 young boys with me shopping for my new car. Troy engaged with them and made for a great experience.
Business response:
Thank you so much for the wonderful review! Troy was happy to assist you with everything. Please let us know if we can be of any further assistance.
"Always delighted with the service.Honest and genuine..." Always delighted with the service. Honest and genuine advisors. Service is made on time - Communication is done accurately and in timely manner. Thank you TIM M.
Business response:
Thank you for taking the time to share your honest and genuine service experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
"My wife and I have visited other BMW locations and we..." My wife and I have visited other BMW locations and we have to say that this Austin location is without a doubt best to work with! The most courteous, knowledgeable and just plain friendly place to look, buy and service!
Business response:
Thank you for the wonderful review, Eric! We appreciate your kind words and can't wait to share them with our team! You and your wife are welcome back at any time.
"Scott was great to work with and communication was spot..." Scott was great to work with and communication was spot on. Work was done on time and my car was delivered clean and ready to enjoy!
Business response:
Thank you for the wonderful feedback! We are happy to know that you had a good experience with us and with the help of Scott. We value your business and we are always here to help!
"Coming from Braman of palm beach to Austin BMW was a..." Coming from Braman of palm beach to Austin BMW was a great experience.I love how fast they took my car in for service without an appointment
Business response:
Thank you for the great review, Michelle. We are happy to know that you were more than satisfied with our services. We look forward to working with you again.
"I really how they show their concerns The supervisor Hope..." I really how they show their concerns The supervisor Hope service manager and Scott Cuny are amazing i was jyst disappointed in time frame of the work done to my vehicle was not told the work that was done and. Any explanatipns were gicing they had y car since monday and didnt get back until griday after 5pm...
Business response:
Carol, thank you for taking the time to write a positive review! We're thrilled to hear Sean, Scott, and Hope went above and beyond to assist you with a high level of customer service throughout the process. We're ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
"I am a longtime customer. From sales to service this..." I am a longtime customer. From sales to service this dealership is the best in the business. Thank you very much, I can always count on top notch customer service.
Business response:
Thank you for the amazing review, Karen. We are happy to know that you enjoy our services. We look forward to working with you again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.