This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Fast and courteous service. Practiced safe distancing and..." Fast and courteous service. Practiced safe distancing and use of face mask. Explained issue with service alert. I got my usual (and favorite) service agent. Received appointment within 24 hours of request.
Business response:
We are happy to know that everything went well. Thanks for sharing your review for us. We hope you have a great day!
"Quick, efficient, reasonable charges" BMW i3 disabled with electronic problems. Quickly diagnosed problems and vehicle returned in short period of time. Friendly, efficient and responsive to my needs. Thanks you.
Business response:
Thank you for taking the time to share your quick and efficient experience with Sean! We're thrilled to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can assist you down the road!
"outstanding interaction with my wife and me..." Mike Hanaway did an outstanding job telling us about BMW products and gave us some room to think about our decision and was very helpful thru the entire process. outstanding dealership including finance department!
Business response:
Hi there, thank you so much for the kind words! We're glad to know Mike has provided you with outstanding service! It was a pleasure working with you. We hope to see you in the future!
"Loved working with Mike. Very knowledgeable and wasn’t..." Loved working with Mike. Very knowledgeable and wasn’t pushy. He gave me several options. Everyone was friendly and helpful. I love my x7. Great experience
Business response:
Congratulations on your BMW X7! We are delighted to find that you enjoyed your experience working with Mike and our team members. If there is anything else that our team can do for you, please let us know. We are always happy to help!
"Fantastic service and service staff! Would recommend BMW..." Fantastic service and service staff! Would recommend BMW service from BMW of Austin. Very efficient and clean and super friendly. Eric Dominguez is exceptional as always!
Business response:
Thanks for taking the time to share your fantastic experience working with our team members. We really appreciate the recommendation and we look forward to providing any future assistance!
"VIP TREATMENT" VIP Treatment Always!!! We have been coming to BMW of Austin for years now and you can't beat their hospitality and great staff!! We have built a strong trust with this team and they always know what we want and get us what we want!!! Dudley is the best ever. We had the pleasure of working with Troy since Dudley was out, who was just as amazing and was PERFECT! Thank you for taking care of our needs and making my happy hubby ;-) Happy Hubby = Happy Wife ;-)
"Professional Service!" Took my 2012 BMW 535i in for an overheating message that pop up on the dash. The Techs at BWW of Austin diagnosed that my water pump was the culprit. Received a loaner performance 330i for 2 days while they performed the work. Picked up my 535i washed, clean and running like a champ! Thanks Guys
Business response:
Thank you for taking the time to share your excellent service experience with Tim! We're beyond ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
"Great experience!! Mike was very professional, was able..." Great experience!! Mike was very professional, was able to answer all my questions and made sure I knew if I had any new questions to give him a call. Very positive purchase!
Business response:
Thank you for the great review, Karen. We will be sure to thank Mike for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.
"Excellent service from Josh Montana...great to work with,..." Excellent service from Josh Montana...great to work with, extremely responsive. Highly recommended! If you need to work with the Service Department ask for Josh!
Business response:
Thank you for the great review. We will be sure to thank Josh for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.