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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

7011 McNeil Dr, Austin, TX, 78729, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,851 reviews
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dwight's profile image
5 years ago

"Great service department.service tech Solis is solid,very..." Great service department.service tech Solis is solid,very helpful, professional.kept me informed about the work on my vehicle and worked diligently to satisfy this customer. 

M Swanger's profile image
M Swanger 
5 years ago

"Superb customer service" I recently leased a new X1 at BMW of Austin, and truly wish that all consumer transactions were this seamless and pleasant! Mike Hannaway is the consummate professional . . . knowledgeable, works hard to find you the car you want and is all around a great person to work with! Highly recommend! 

Richard's profile image
5 years ago

"Charles made my purchase very simple and a great..." Charles made my purchase very simple and a great experience. I would recommend Charles to anyone looking to purchase a BMW. Charles assisted in completing most of my purchase via email and telephone as I did not want to spend a lot of time at the dealership due to Covid 19. 

Ken's profile image
5 years ago

"Outstanding service and prompt delivery. Excellent..." Outstanding service and prompt delivery. Excellent waiting room and facilities. Entire staff was friendly, helpful, and covid astute. Very easy to schedule in line appt 

Byburd's profile image
5 years ago

"BMW Service" It took longer than expected because they had to order a part, but they notified me regularly about the progress and provided a new 2020 X5 for me to use while I waited. Everyone is very nice, helpful, and explains fully what is going on and why 

Myra Gonzalez's profile image
Myra Gonzalez 
5 years ago

"Superb Customer Service" Mr. Mike Hanaway gave us outstanding customer service. He was knowledgeable and had exactly the vehicles I asked for online ready for us to test drive. We gave him our budget and he did a phenomenal job, we got what we wanted. Mike was very courteous and welcoming, we will definitely be back in the future. Josh Wheelock is another employee we met, we signed all paperwork with him. He was knowledgeable, courteous and gave us excellent customer service. He answered all our questions and not once did h... read more

Ikeb's profile image
5 years ago

"Service is always prompt, often finishing earlier than..." Service is always prompt, often finishing earlier than planned. Service agent is always helpful and not pushy regarding optional items. A truly professional atmosphere. I will definitely consider this dealer for future purchases. 

padams6459's profile image
padams6459 
5 years ago

"outstanding customer service and follow up" Troy was outstanding, allotted us plenty of time even though very busy, never made me feel rushed. He was knowledgeable about all aspects of the car, financing, options etc. 

michael.a.carrasco's profile image
michael.a.carrasco 
5 years ago

"This dealer is committed to acquiring new customers and,..." This dealer is committed to acquiring new customers and, once it does, then provides outstanding customer service. I worked with BMW of Austin despite having six other BMW dealers much closer. They exceeded every other dealers’ prices and drove my new SUV to me 3 hours away. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,851 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.