BMW

4.6

Automotive
Austin, TX

About this business

Automotive Auto Repair Car Dealers Tires

Location details

7011 McNeil Dr, Austin, TX, 78729, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 7:00 p.m.
Tue	8:30 a.m. to 7:00 p.m.
Wed	8:30 a.m. to 7:00 p.m.
Thu	8:30 a.m. to 7:00 p.m.
Fri	8:30 a.m. to 7:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	Closed

4.64,851 reviews

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rmsaenz28

5 years ago

"Outstanding customer service and experience!" This is my 3rd BMW to buy and first time at this dealership in Austin. The customer service here and experience was like no other. It was outstanding and this dealership will have my business for my future BMW vehicles. Mike Hanaway made our experience at this dealership so worth while as we drove up 2.5 hours to buy our vehicle.

Business response:

Hello there - thank you so much for sharing your perfect rating with us! We appreciate your kind words regarding Mike and are happy to hear that you are provided quality service each time you come. Let us know if we can help you with anything else, and we invite you back in anytime.

Kayron Rich

5 years ago

"I was greeted at the door and I had a sales..." I was greeted at the door and I had a sales representative right away. I received everything I asked for and all information was provided.

Business response:

Thank you for the excellent review, Kayron. We look forward to working with you again.

Williamsdir

5 years ago

"Great Job by BMW! The service was great. I am as called..." Great Job by BMW! The service was great. I am as called on each service that was required on vehicle. Great. Thank you Tim Montgomery.

Business response:

Thank you for the great review, William. We will be sure to thank Tim for providing you with excellent service. We look forward to working with you again.

debbiem

5 years ago

"Fabulous experience with BMW of Austin" Fourth time to purchase/lease a vehicle from this dealership. Was seemless from start to fininsh. Troy Massey handled the process with his usual professionalism and friendly manner.

Business response:

Thank you for the great review. We will be sure to thank Troy for providing you with excellent service. We look forward to working with you again.

Loys

5 years ago

"Bought a new BMW X7 M50i" I Bought my new BMW X7 m50i last week. The first time we walked in to the showroom till we took delivery, the entire process was smooth. There was no press to buy car. We went on 5/18 for looking at available options and brought the car home on 5/22. Troy from Sales and Joshua from finance were super cool and made the process breeze. I'll definitely recommend this showroom and team to others.

Business response:

Hi Loys, Thanks for the great review with Troy and Joshua! We are thrilled to hear our team has given you excellent service. Congratulations on your new BMW X7 m50i! We truly appreciate your business and hope to see you again!

GMK

5 years ago

"Reliable honest dealership!!" Used this dealership since 2011 and they’ve always been great to work with. They have never done any unnecessary work when I’ve taken my BMW in for service. I always work with Scott Cuny and he is great to work with. I plan to stay with BMW of Austin.

Business response:

Thank you for the great review. We will be sure to thank Scott for providing you with excellent service. We look forward to working with you again.

jskim0613

5 years ago

"It's very fantastic service even though I just required..." It's very fantastic service even though I just required engine oil changes.but included a break check and wheel alignments.And also did cleaning service.

Business response:

Hi there, Thanks for the great review! We're happy to have helped you with your vehicle oil change. It was wonderful working with you. Let us know if there is anything else we can help you with!

Royjr32

5 years ago

"Absolutely the best experience I have ever had buying a..." Absolutely the best experience I have ever had buying a Car. Salesman(Charles) was Professional & Attentive to our needs. Highly recommend!! Thank you BMW Austin

Business response:

Hi there, thank you so much for the great review! We're glad to hear Charles has given you excellent service. We are here anytime you need help!

Lil.annie

5 years ago

"Very good service I am in my 70’s and they were gracious..." Very good service I am in my 70’s and they were gracious enough to pick up and deliver my car and disinfected it Great

Business response:

We are elated to know you were well taken care of. Thank you so much for your feedback. We hope you take care! Please feel free to reach out if we can do anything else for you.