BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

7011 McNeil Dr, Austin, TX, 78729, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,851 reviews
Select a rating
Cyndicheer's profile image
Cyndicheer 
11 years ago

I had a very enjoyable and stress free buying experience at the BMW of Austin. My salesman Mr. Troy Massey and his sales team did an Awesome job of assisting me with my purchase of my BMW 428ic. I drove 5 1/2 hrs from the Rio Grande Valley and it was worth it. Since, I live out of town Troy made sure i was satisfied with a good deal before I made the long trip. He really did a great job of making sure everything was ready for me by the time I arrived in Austin. I would definitely make the 5 1/2 hour trip again. I am extremel... read more

MelMed's profile image
11 years ago

Troy was fantastic helping my husband and I pick out a new car. The process was fast, easy and no high pressure sales! I highly recommend working with Troy if you are looking for a new or pre-owned BMW. 

MilRanWal's profile image
MilRanWal 
11 years ago

First BMW. I have owned Lexus and Lincoln. The sales experience was great. This was an internet sale basically. I emailed a price request and Troy responded within a few short hours and then followed up with a great email outlining the "drive out" price. The initial visit was extremely professional, no pressure, just great facts about the car and real interest in what my wife and I wanted. The whole team seemed to orient around our needs. Troy is a real class professional. I bought the car while my wife was out of town and w... read more

vbargas's profile image
11 years ago

BMW of Austin has super friendly people in reception, sales, finance, and service, and they work as a team. Troy Massey, my leasing agent, worked with me to find the car that fit my wants and my needs...twice! Natalie in reception made sure I did not go without a drink or snack during any waiting periods. All things taken into account, everyone I came into contact with at BMW of Austin made the transaction a smooth and stress free experience. 

ajpjr's profile image
11 years ago

I just purchased a new BMW 320i from BMW of Austin. Troy Massey, Chris Langenfeld and others made the purchasing process easy and uneventful. I received a fair price in a very professional process. I highly recommend BMW of Austin. And I am not easy to please. 

DAStarr's profile image
11 years ago

Although my husband and I live in San Antonio, Texas, we lease (and recently purchased), our BMWs from BMW of Austin and Troy Massey because of the superior customer service we always receive from Troy. His friendliness and attentiveness puts us at ease which makes the automotive leasing/purchasing experience a pleasure. Our recent purchase was a breeze. We ordered our vehicle, Troy diligently sent us updates, our vehicle arrived, we picked it up. Although an emergency called Troy away on that particular morning, other's fro... read more

nancy1222's profile image
nancy1222 
11 years ago

Troy was terrific in assisting me in building my new 4 series. It is wonderful! He kept me updated as to the status of delivery and was right on time as predicted. This is my second BMW purchase from Troy and there will be more in the future. I highly recommend Troy as the "Supersalesman" at BMW Austin. 

kellyad's profile image
11 years ago

I am purchasing my 2nd car from BMW Austin, and both times it has been a fantastic, no pressure, seamless process. I have been able to get exactly what I want for a great price. My sales consultant, Troy Massey, is the best to work with and he has made the whole process so easy. BMW Austin and Troy Massey are the best! 

DaveL24's profile image
11 years ago

I've never owned a BMW before. So my first time at BMW of Austin was a truly unique experience. I had contacted Troy Massey via the internet link the day before, to find out availability of a BMW i was looking for. He emailed me that night and told me to drop by the next day. I arrived and Troy had printed 3 different sheets of information on cars that I was interested it. He let me look them over for the options that were in each and told me to let him know which one I wanted to take for a test drive. Troy brought the car t... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,851 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.