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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We were very happy with our purchase experience with Troy Massey at BMW of Austin. He is SIMPLY GREAT!!! We went to Troy at BMW after visiting a few other dealers for cars of similar category. Apparently Troy made the day for us. We really appreciate his knowledge, experience, patience and warm-heart! We have bought a few cars from different dealers in the past. Troy is THE BEST!!!
On 2/22/2013, We made a trip to BMW of Austin to trade in our BMW 530i to get a brand new BMW X-3. The salesman is Mr.Troy Massey who was recommend by Mr.Scott Liedtke of Service Adviser earlier. It's so coincident that he is the same salesman when we brought our BMW 530i back to year 2000. It is so unbelievable and intersting. We are so impression that both two gentlemen was so great and nice to us. Mr. Massey handle the business very rofessional with high efficiency. He is very patient and answed all the question we have. ... read more
I recently purchased a vehicle from BMW of Austin, all my questions and concerns i had were answered by Jay Lafolette. From the very start he was helpful and patient with my needs. He is straight forward individual who doesn't waste your time and takes serious consideration for the customer. I am so pleased that i will be purchasing another vehicle in the near future.
With my current leased BMW coming to an end, Troy Massey contacted me to come by the dealership to check out the new models on their lot. Troy let me test drive one of the new 328i's. It's a great car with many cool features that my car did not have. Troy was extremely helpful. He explained different options, showed me many models, and helped narrow down my choices. If you want a BMW, find Troy Massey at the dealership. He is very professional and friendly. I would recommend anyone to him.
Picked up my new car three days ago. Staff was helpful, positive, friendly. I am electronically challeged, had to take the car out to the dealership this morning for help with the radio and navigation system. My salesman was ready and waiting. Delightful man. Lots of patience. The car is a dream. I love it.
Great experience from beginning to end. Jay Lafolette worked hard on a Saturday to ensure my wife and I were taken care of. There was no haggling and Jay gave me what my trade in was worth. Being in sales myself and having done quite a bit of research on the car ahead of time, I was prepared for a negotiation. Nope. As Jay left to get the keys I looked at my wife and said "Wow that was easy. I can't believe we are done"! Since driving off the lot Jay has been diligent in following up and checking in. He is a great relationsh... read more
I have been driving BMW's for 30 years and I have to say Larry Stenson, Chris Markey and the rest of the BMW of Austin team are the very finest I've ever encountered, no pressure, honest approach, superb customer service. In addition, I have had my BMW serviced at BMW of Austin for 8 years and I have always left completely satisfied. Scott Liedtke and the staff have consistently provided outstanding service and quick turn around time. As far as I'm concerned its The best BMW dealership in the country and I have dealt with ma... read more
We were very impressed with Troy and BMW of Austin. They were honest, direct and very helpful. The car was delivered as promised in just two weeks time! It was an excellent experience. We are very happy with the car.
I prefer to deal with sales representatives who know the cars they are selling and don't waste my time. That was the case with Troy Massey, who was efficient, helpful, and enthusiastic. The car I ordered arrived from Germany exactly when promised (despite a hurricane on the East Coast) and was delivered with the all the special-order items I requested already in place—no need to return to the dealership. There was no pressure either to buy products or insurance coverages I didn't need. Just as important, the dealership took ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.