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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We purchased our first BMW from Troy Massey with BMW of Austin and are very pleased with our experience. Troy is great to work with and always responds quickly to e-mails.
I bought a new fully loaded 2013 Z4 35is from them recently and have used their service department for the last year. First off, I highly recommend using Troy Massey as your sales associate. There are good car salesman and bad salesman in every dealership and the reviews will always reflect that so if you see a bad review trust me it was probably just a single bad experience. Get with Troy and he'll take care of you and you can trust him with all your car buying needs whether it's new or used. His contact information is belo... read more
Based on reviews from others posted online, I asked for Troy Massey when I went to BMW of Austin to test drive BMW cars. My time with Troy was the best car-buying experience I have ever had through several decades of purchasing cars. His intelligence, friendliness, helpfulness gave me a very positive and pleasant experience at BMW of Austin. Troy has an impressive depth of knowledge about BMW models and the features that set them apart from other makes of cars. He provided detailed information that helped me evaluate the tra... read more
I became hooked on BMW Austin through their maintenance department. The maintenance department at the BMW dealer in Temple was closer, but they lied to us on two separate occasions and caused us to switch. Chris Brice was assigned to me at Austin BMW, and I have never been happier. He always fixes our problems and treats us like royalty! When it came time to replace our 325xi, we met Troy Massey in sales. He put us into a 128i, which we dearly love. Troy has followed up with us ever since, and we just purchased a X3 from him... read more
The BMW dealership personnel are professional and not pushy. They know the quality of their cars and appreciate that their customers want to buy one of their cars. They are knowledgeable in the products that they sell. I have driven BMW's for many years, and although this is because I love the cars, it is also because the dealerships are quality people, and back up their promise for good service.
It is a real pleasure to work with professionals like Troy Massey. He is knowledgeable, honest and several times went the extra mile to make sure that I was informed and satisfied with my purchase. After my purchase, he has stayed in touch and never fails to return a phone call to answer any and all questions I have had about my car. I have owned many cars in my life and Troy Massey and BMW of Austin is clearly the best experience I have ever had - and, I really mean that! Would also like to say that EVERYONE that I have had... read more
Troy Massey made the experience of puchasing a new car like walking through a dream. He was extremely knowledgeable about the BMW product and listened to my needs. He pointed me in the right direction for making the best decision. When the car arrived he patiently took me through the process of familiarizing myself with all the high end technological bells, buttons and whistles. I traded in two vehicles and was very pleased with how smooth that process turned out to be. I love my new 640i convertible!! She's a dream!! Thank ... read more
Outstanding experience at bmw of austin! truly the best car buying experience yet. second bmw purchased in 3 years, and have recommended them to a friend and a neighbor. troy massey is dynamite...friendly, patient, helpful and thorough. josh wheelock made the financial process easy and pleasant (no small feat). strong work!
It has been a long time since bought a BMW! Had great experience with this dealership and the whole process of buying a car. Troy was fantastic to work with. Thanks Troy and love my new car!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.