BMW

artistdswg 

on DealerRater

13 years ago

Larry Stenson was great to work with and my experience was excellent overall. Larry helped me get the my dream vehicle-which I didn't know at that time was an X5 Diesel. I have had the X5 for almost a month now and it is the most incredible vehicle to drive-like nothing I've ever driven before! Thanks Larry and BMW for pointing me in the right direction! 

Edithpr7 

on DealerRater

13 years ago

Thank you Jay Lafolette,for a wonderful customer service,answer all my questions with details.Jay is the best sale,I will recommend Austin BMW to everybody who wants to buy a car and looking for a respect,honest,and wonderful services and also good price. The best place is AUSTIN BMW.Thank you again Jay and all the staff from Austin BMW. 

fred ellis 

on DealerRater

13 years ago

They were friendly and easy to deal with. Lent us a brand new car for three weeeks while we were waiting for ours to arrive. 

ponealhester 

on DealerRater

13 years ago

Loved working with Troy. He made the whole process easy and entertained my kids. PUt together a great deal and got us exactly what we wanted. 

AQu3st 

on DealerRater

13 years ago

I bought my first car in 1961, and in the 50+ years since I have dealt with dozens of dealers, new and used. My experience at BMW of Austin was overwhelmingly positive, exceeding expectations in every way, setting the bar of customer service higher than I have experienced before. I was treated very professionally throughout, and I was able to purchase the car I wanted at a fair price. Particularly noteworthy is the fact that the paint on my car was damaged during transit from Germany, but the dealership responded with total ... read more

strattontaylor 

on DealerRater

13 years ago

I would like to express how happy and satisfied i was with the purchase of my certified used BMW vehicle. First of all,the sales personell there were very friendly and courteous. I felt that i wasn't pressured and that was a plus. Of course there was Jay who gave me a great deal and was willing to go the extra mile.. 

denglund 

on DealerRater

13 years ago

I recently bought my second BMW from Jay Lafolette at BMW of Austin. After my first purchase in 2007 and five years of dealing with BMW-A, I did not even consider another brand or another dealership. Jay and BMW-A are in a league of their own and consistently and continuously provide me with the most professional and pleasant experiences of any of the businesses that I encounter. 

cwilkins77 

on DealerRater

13 years ago

No hassle purchase on internet. Vehicle exactly as represented. Professional, courteous, and accommodating sales representative. Excellent warranty. Overall, the best experience I have had purchasing a new car. 

lsw208 

on DealerRater

13 years ago

Great experience -- friendly helpful sales team that was low pressure. Would highly recommend the dealer, the salesperson and the car to anyone in the market.