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BMW

4.5

About this business

Location details

4201 Stadium Dr, Kalamazoo, MI, 49008, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.51,300 reviews
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Barb Webber's profile image
Barb Webber 
11 years ago

Timely service Staff took care of my car very quickly. Also answered my questions about air temperature control in back seat and movement of the back seat. 

Business response:

Hi Barb and thanks for your kind words! We appreciate our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and hopefully we get to see you again! Sincerely, Kevin Galer- General Manager 

George Smojver's profile image
George Smojver 
11 years ago

Lincoln service I enjoy working with George. He is always happy to help. 

Business response:

Thanks for your outstanding review, George! I'm very happy to hear that George was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Kevin Galer- General Manager 

Paige Warner's profile image
Paige Warner 
11 years ago

Adminstrative Service Excellent and always a good value. I appreciate that you do not push unneccessary fixes. Thank you and keep up the good work. You have a customer for life. 

Business response:

Thank you for the excellent review, Paige! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Kevin Galer- General Manager 

John Jackola's profile image
John Jackola 
11 years ago

Great service. I just filled out a survey over the weekend. Don't know why you are asking for another one of the same info. Anyway, George did a great job taking care of me and the oil change I had done on my Lincoln. 

Business response:

Hi John and thanks for your kind words! We appreciate George and we are thrilled that he has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We thank you again and we look forward to servicing you again in the future! Sincerely, Kevin Galer- General Manager 

Gary Bartosiewicz's profile image
Gary Bartosiewicz 
11 years ago

Good people make good service. Ken Francisco is a terrific representative for the dealership: timely, responsive, and helpful. Justin, the shuttle driver, is friendly and personable too. 

Business response:

Hi Gary and thanks for your kind words! We appreciate Ken, Justin as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and we look forward to seeing you again! Sincerely, Kevin Galer- General Manager 

Richard Derks's profile image
Richard Derks 
11 years ago

Dick Derks customer Service has always been very good...Ken is always on customers side thanks 

Business response:

Richard, we sincerely appreciate your feedback. Each employee is a valued member of the Zeigler of Kalamazoo team and we all strive to provide excellent service and i am very glad that Ken reflected that dedication! We look forward to seeing you again in the future. Thanks again! Sincerely, Kevin Galer- General Manager 

Belinda Bullard's profile image
Belinda Bullard 
11 years ago

Great Service. Clean facilties. George always takes good care of us! All the staff is very friendly and helpful. 

Business response:

Thank you for leaving us this great review, Belinda. We are very happy to hear that George and our staff could be so helpful and friendly during your recent visit with us. It's always great to hear from our customers and we're glad you were pleased with your visit. We look forward to seeing you back again in the future! Take care. Sincerely, Kevin Galer- General Manager 

John's profile image
John 
11 years ago

Great Service George, in service, treats me like I'm an important customer. He keeps me informed of how my car is coming along. Most important he doesn't try to sell me something I don't need, like some other dealerships I've been to. 

Business response:

Thanks for your awesome review, John! I'm very happy to hear that George was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Kevin Galer- General Manager 

James Bigelow's profile image
James Bigelow 
11 years ago

Satisfied As always, the vehicle was serviced as requested and in a very prompt fashion. The service advisor was especially helpful, also as usual. 

Business response:

James, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Zeigler of Kalamazoo. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Kevin Galer- General Manager 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,300 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.