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BMW
- Automotive
- Kalamazoo, MI
About this business
Location details
4201 Stadium Dr, Kalamazoo, MI, 49008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
BMW X5 Purchased a BMW X5. Tony and Ken deserve to win the Kalamazoo dealership award, if there ever was one. Their attention to detail, customer care and pro-activity is exemplary! Thank you from a very happy returning customer (4th BMW!)
Business response:
Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Tony and Ken assisted you in such a detailed and customized manner. It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Kevin Galer- General Manag... read more
Extraordinary Customer Service I recently purchased a 2014 BMW from the dealership. The staff with whom I dealt with was very courteous, respectful and helpful. Even after the purchase the sales agent was kind enough to spend a lot of his time in explaining the various features of the car which I think was an extraordinary gesture (unlike Sales at other dealership who would not even talk to you if you don't have an appointment). I will definitely refer all my friends to this dealership again.
Business response:
Neil, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Kevin Galer- General Manager
Smale Service I have a 2013 BMW 328 XI that I bought at Zeigler. All of the required service was taken care of. I particularly appreciate the reminders to get service. Also, Justin drove us to a local restaurant to wait while the car was being worked on. He was very consederate.
Business response:
David, we appreciate your kind words about the entire service team. It's always great to hear from our customers and we're glad you were pleased with your visit. Thank you for continually choosing Zeigler of Kalamazoo for your vehicle needs. Sincerely, Kevin Galer- General Manager
Outstanding service!!! Ken Francisco in BMW service is awesome! He always makes sure the job is done and done well!
Business response:
Anne, thank you for this great review! Ken is truly an exceptional employee and we appreciate him for giving you a great experience! We are happy to hear that you were pleased with the service you received from us. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Kevin Galer- General Manager
GREAT SERVICE AND FACILTIES STAFF VERY HELPFUL AS IN ALL PAST YEARS. GEORGE BURRELL IS FIVE STAR.
Business response:
Thank you for leaving us this great review, Carter. We are very happy to hear that we could be so helpful during your recent visit with us. We're very happy as well that George was there to give you the customer service we know you deserve! We look forward to seeing you back again in the future! Take care. Sincerely, Kevin Galer- General Manager
Service on our 2006 BMW Timely service, clear explanations, and a clean car to boot. thank you for addressing our concerns.
Business response:
Paul, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Harold Zeigler Lincoln for your vehicle needs. Sincerely, Kevin Galer- General Manager
ServiceExperience Evidently my first response did not go through. As usual, the service staff were very helpful and got the service done quickly and efficiently. My experiences with your service department have always been good and I appreciate their helpfulness.
Business response:
Martha, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We are happy to hear that you were pleased with the service you received from Zeigler of Kalamazoo. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Kevin Galer- General Manager
Great Service and Easy Process Picking out a car and going through the process was easy, straightforward, and even fun. Matt P. did an excellent job of listening to what I wanted and being responsive to my questions. I've already recommended both Matt and the dealership to friends!
Business response:
Melissa, thank you for writing such a great review about your experience at our dealership!We appreciate the feedback and are pleased that your vehicle purchase experience with Matt was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Kevin Galer- General Manager
Great services. Clean facilities. I was at Ziegler for an oil change, and 2 items to check for my Lincoln MKX. I was only there for an hour. They changed the oil; told me that had run a check of the engine - no problems; and they had ordered a new shift cover which would be covered under warranty. George takes good care of us!
Business response:
Hi Belinda and thanks for your kind words! We appreciate George as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and we look forward to seeing you again! Sincerely, Kevin Galer- General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,300 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.