This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Richmond, VA
About this business
Location details
8710 W Broad St, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
"Nick McNevin: Phenomenal Sales Rep and Service!" I live several hours from Richmond BMW. From the second I contacted this dealership online to check out convertibles, I was treated with the utmost care and concern. Nick McNevin contacted me at 10pm, and even called to answer any questions. Found me the car of my dreams and moved heaven and earth make it happen for me. The entire process was seamless and painless. Nick constantly communicated with me, answered every question immediately. Though the manager would not approvin... read more
"Professional and Personable" I came to Richmond BMW from over 300 miles out of town because they had exactly the car I was looking for at the right price. When I first contacted the dealership, I was shuffled around between a few employees before landing with Steve. He was very helpful and patient with answering all of my questions, of which I had many. It's always a somewhat uneasy feeling travelling that far to potentially buy a vehicle sight unseen, but Steve was able to put all of my worries at ease. If there is one thi... read more
"Purchased a 2009 BMW X3/shipped to Massachusetts" Living in New England can be hard on cars, I wanted to purchase a used car from a Virginia dealer. Richmond BMW responed to my needs with a great vehicle and low mileage. Buying a car sight unseen is a leap of faith. Richmond made it very easy and gave me the confidence to move forward. They resonded to all my questions and concerns in a timely manner. I have had 10 cars in my lifetime and this is my favorite.
"Steve Lerner truly made my car buying experience wonderful!" This was my first time actually buying a car and Steve Lerner and the rest of the BMW team was so sweet and helpful! I didn't feel like they were trying to play games with me or take me for my money. Steve also took his time to show me everything about the car! I loved his passion for the cars! I'll tell everyone I know to do business here and I'll be back if I am ever in the market for another BMW! Thanks so much for everything Steve and Richmond BMW!!! :)
"Used car purchase" Good experience for our first tume in purchasing a used car / BMW. Would rec this place all buyers looking for an honest and fair experience
"Steve Lerner is the best used cars salesman I have dealt wit" Our experience with Richmond BMW started not so great but when I shared my thoughts with the General Manager, he quickly introduced us to Steve and from then on, Steve took care of every detail during our car buying journey at BMW. He even stopped by at our house to walk us through all the features of the car and gave us so many tips along the way.
"Very helpful with buyout of leased car from afar" I leased a 235M series convertible from Richmond BMW in 2015 and it was delivered to me in Key West, FL where I live. I decided to buy the car at the end of the leasing period, but it was still in Florida. Therefore, the agent I dealt with, Steve Lerner, had to navigate a reasonably complicated process related to the different tax structures in Virginia and Florida, as well as trying to get me the lowest price for the automobile. From the moment we began the process with a p... read more
"First time BMW owner" Steve Lerner and Jessie Krak were AMAZING!! Outstanding customer service! Friendly, helpful, knowledgeable and respectful! Highly recommend! They made my first time BMW buying process a breeze!
"Personalized & knowledgeable " Wow! What a great dealership with great people. We worked with Steve and Dan and they were just so helpful and knowledgeable I left without any reservations. Steve has such knowledge and is just a joy to talk to. I would recommend this dealership to anyone looking for a new or used BMW. Thanks guys you rock!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,536 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.