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BMW
- Automotive
- Richmond, VA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
8710 W Broad St, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
"Steve is great - financing department needs to work" I came in from ways away to buy a car that I saw online (not a BMW). There was a manufacturing recall that I wanted re-mediated before picking up the car, as I didn't want to have to deal with it afterwards. The timeline was very tight (literally overnight) and Steve was able to accommodate that with the Audi dealership across the street, so I can pick the up the car the following day on Saturday. I flew in, picked up by them and delivered straight to Steve's desk. He was... read more
"Not just assumptions about us." When we first entered the dealership, I hadn't decided on sporty or practical, but Steve was a perceptive listener. He helped us determine what was really important for us, beyond just the usual about our budget. Steve is incredibly knowledgeable about BMW features, and the benefits they offer for the BMW experience. Then he searched and found the right X 1 to meet my needs and budget. The purchase experience was comfortable -- good information to get everything right, and decide which extra ... read more
"Awesome experience" We live two hours away and found the car we wanted on Richmond BMW website. Did everything remotely and Nick and Anton helped us withe process. Nick was especially responsive and made sure all the details were handled promptly and had the car delivered to us. Could not be happier.
First of all, if you are planning to buy a car from this dealership ask for STEVE LERNER! I did my research on many dealerships and sales reps for the car I wanted. This reviews is only for the sales side. Steve is very personable, lively, and straight-to-the-point guy. He will assist you in any ways possible without meandering or adding fluff, to which, I really liked. I was in the market for a 2018 Camry. I stumbled upon Richmond BMW from www.cars.com and they happened to have one on their lot that had recently been traded... read more
"Great Sales Rep and Chillax environment" First of all, if you are planning to buy a car from this dealership ask for STEVE LERNER! I did my research on many dealerships and sales reps for the car I wanted. This reviews is only for the sales side. Steve is very personable, lively, and straight-to-the-point guy. He will assist you in any ways possible without meandering or adding fluff, to which, I really liked. I was in the market for a 2018 Camry. I stumbled upon Richmond BMW from www.cars.com and they happened to have one ... read more
Steve was an awesome salesman. I found my car via a nationwide search on autotrader and was trying to settle on a deal from 2500 miles away. With me being so far away, I had to rely on the dealership more than I normally would, but Steve made it easy. He always answered my questions and was willing to tolerate all my ridiculous requests without complaint. I don’t know when the guy stops working as I even received follow up emails from him between 2 and 3 AM. He really went above and beyond to make sure I got what I needed, e... read more
I visited many dealerships and test drove many luxury SUV’s. I started a spreadsheet comparing exterior color, interior color, luxury, tech package safety package , maintenance package and convenience to my house. I talked to friends about what they drove and if they were happy with their choices. I decided on the 2018 BMW X3. I am very happy with my decision. And in April 2018 Consumer Report voted the BMW X3 the number one luxury SUV. The team at Richmond BMW Broad Street were awesome. Steve Lerner helped me after my purch... read more
I don't give ratings to individuals very often, but I would like to give special thanks to Steven Lerner, Client Advisor, who takes change of issues and resolves them quickly. He is also extremely knowledgeable regarding BMW cars and services. I would also like to thank Tim Peterson, Services Advisor, who is also and individual who you can depend on with any issue you present. It is always a pleasure to deal with Tim in the service department.
Steve Lerner- refreshingly honest and accommodating in his making the purchase happen. Never did I get frustrated or uncomfortable during the proceedings. Every one involved on all levels were upfront, relaxed and non- pressuring. Appreciated everyone making this purchase stress free.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,536 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.