This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"What a great experience, Naim, Victor and Lionel were..." What a great experience, Naim, Victor and Lionel were exceptional, I will recommend them to all my friends, keep up the good work.
Business response:
Neil, we loved reading this review! Happy customers are our aim, and it appears Naim, Victor, Lionel really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"John answered all of my questions or found the answer..." John answered all of my questions or found the answer right away if he didn't already know it. Went above and beyond to make my experience a great one, thank you, John!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jim Lathrop, Service Manager jim.lathrop@bachrodt.com
"Excellent customer service from beginning to end. Naim..." Excellent customer service from beginning to end. Naim the imports manager was extremely attentive and Lionel and victor were helpful in the process. Would highly recommend
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"The Lou Bachrodt dealership was very easy to work with...." The Lou Bachrodt dealership was very easy to work with. They explained all the items that issued about. Al Luna was especially helpful and kind. I give them a 10 rating.
Business response:
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I purchased a Buick Encore this week and Frank and Fil..." I purchased a Buick Encore this week and Frank and Fil were very helpful. It was very easy and I love my new Buick Encore..
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"While I was living it, I was worried that my experience..." While I was living it, I was worried that my experience at Bachrodt was too good to be true. First, when I pulled up, I walked the whole lot and nobody pestered me. I exchanged hellos with several salespeople outside. I saw the car I wanted (I had found it the night before on-line when it was posted.) Gary came out and he was very helpful; I felt like he wanted to shoot the breeze more than sell. After I drove the car, I told Gary that the car was above my max and ... read more
Business response:
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I had a wonderful experience purchasing my 15 Impala with..." I had a wonderful experience purchasing my 15 Impala with John Schopf. I wasn't sure what I wanted but, I needed a car with good gas mileage, space for my dog, and a price range. John found me exactly what I needed, wanted, and more. He made the purchase easy and no stress. I high recommend this dealership and John for your next vehicle purchase. I love my Impala.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Frank Torres was great and he sold me the best car and he..." Frank Torres was great and he sold me the best car and he is great. I will go back to Frank Torres to buy again.
Business response:
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I was very happy with the dealer and with my salesman...." I was very happy with the dealer and with my salesman. Frank Torres was very helpful and got us the best deal. I will send everyone I know to Lou Bachrodt Chevy.
Business response:
We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.