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BMW

4.6

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Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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Jazimen's profile image
Jazimen 
4 years ago

"Was such an great experience buying from this dealership..." Was such an great experience buying from this dealership everybody here knows their stuff! This time I worked with Tyler Watts and Todd Claussen in purchasing my BWM X3. They made my experience amazing. As a single female dealerships can be intimidating but this experience was nothing shy of amazing. They helped get me in the perfect car for me! I highly recommend this dealership to anybody in need of a new or used car. 

Business response:

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Zim's profile image
Zim 
4 years ago

"Been tough trying to find the right car at the right..." Been tough trying to find the right car at the right price with the current inventory situation. Stopped in at Lou Bachrodt VW and had the pleasure to work with Jacob and Tyler. What a great experience all around. Knowledgeable, courteous and more than willing to help me out, true professionals. The manager Niam was also great to work with. Can't recommend them all enough 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

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Stacy Miller 
4 years ago

"I went in to upgrade to a new sedan. Todd in the bmw..." I went in to upgrade to a new sedan. Todd in the bmw section was so knowledgeable and really helped me figure out what I need. They were so attentive and didn’t push me to any specific model. I actually got to chose are car I wanted ! A great experience 

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

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Greg & Sheila 
4 years ago

"Prosper Rubino is a friendly and courteous dealer. It was..." Prosper Rubino is a friendly and courteous dealer. It was a pleasure to work with him. He walked us through the OnStar setup and all the basic details of our vehicle. He also did something we’ve never experienced when purchasing a new car. He called us after the purchase to see if we were still satisfied with our vehicle. We also received a follow up email. One thing about Prosper is that he’s “the real deal”. You know his concern for your satisfaction is genuine... read more

Business response:

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. 

gmcdenalifan's profile image
gmcdenalifan 
4 years ago

"I worked with Adam and Gary on the preowned side. Found..." I worked with Adam and Gary on the preowned side. Found the right truck. Their manager Mike and Chuck got me to the numbers I needed to be at and Eric walked me through all the paperwork. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Calsyneyez's profile image
Calsyneyez 
4 years ago

"Came to look at a 2021 Jeep Wrangler and Prosper and..." Came to look at a 2021 Jeep Wrangler and Prosper and Shain were great and even stayed after closing to finish the sale with me and were very nice and patient .. 

Business response:

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

lilly6805's profile image
lilly6805 
4 years ago

"Lionel, Victor and Naim were amazing! After weeks of..." Lionel, Victor and Naim were amazing! After weeks of searching for a car I was able to walk in to Lou Bachrodt today and leave with a brand new vehicle. They were so kind and listened to me completely. Also it was the fastest I've ever been in and out of a dealership in 20 years. Im so happy! 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Labrador.rescue's profile image
Labrador.rescue 
4 years ago

"Frank was excellent to work with and his manager Fil made..." Frank was excellent to work with and his manager Fil made the process simple and easy. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

tbeck's profile image
tbeck 
4 years ago

"We are long time VW owners and have purchased multiple..." We are long time VW owners and have purchased multiple VW,s from LB over the years. When looking for a new car was given Joe Luy's name by a mutual friend and we started the process of purchasing a vehicle. I appreciated that Joe understood our knowledge of VW as it allowed him to concentrate on finding and working out a deal on the car. Very clear his many years in the business helped him understand my needs. I will call him again when the time comes. 

Business response:

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.