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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I purchased a 2021 AT4 Pickup Truck today. The..." I purchased a 2021 AT4 Pickup Truck today. The transaction went VERY smoothly. I was greeted as I entered the display area by very friendly staff personnel who directly me to Jenny with whom I had made an appointment. Jenny was thoroughly prepared for my appointment and greeted me warmly. She immediately informed me that her goal for the day was be sure to answer all my questions, make my experience a pleasant one and assist me with the set up of the vehicle should I choose... read more
Business response:
Here is my review.
"Went in to get my bmw looked at, Todd was right there to..." Went in to get my bmw looked at, Todd was right there to help me and answered all my questions. He helped me get an appointment scheduled to get the tires looked at, definitely great service
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lathrop, Service Manager jim.lathrop@bachrodt.com
"I walked in looking for something simple and got..." I walked in looking for something simple and got something better than what I expected she was very helpful guided me too the best decision possible I would have to say one of the best interactions I had with a sales person
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Adam and Gary helped me on the pre owned side looking for..." Adam and Gary helped me on the pre owned side looking for an inexpensive vehicle, I look foward to working with them in the future.
Business response:
We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"The dealership was very clean with polite and..." The dealership was very clean with polite and knowledgeable employees. This dealership has a nice selection of vehicles to choose from at a reasonable price. Al was a very personable sales agent.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"The guys at Lou Bachrodt Cherryvalley did an awesome job...." The guys at Lou Bachrodt Cherryvalley did an awesome job. I was in and out in no time. Thank you for putting me into my 2019 Eqinox. I will shop there again.
Business response:
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I am a first time buyer and my experience was amazing,..." I am a first time buyer and my experience was amazing, Frank and Fil helped me so much and made the process so smooth as a first time buyer.
Business response:
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I met Adam and Gary on the pre owned side and had a few..." I met Adam and Gary on the pre owned side and had a few questions on some trucks, they were easy to deal with, will go to them in the future.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"John and Shane gave me the best truck buying purchase I..." John and Shane gave me the best truck buying purchase I will definitely be back I will be telling all my friends and family to come here
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.