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BMW

4.6

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Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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Mxrider520's profile image
Mxrider520 
5 years ago

"Was a great experience Great communication and..." Was a great experience Great communication and service Jenny was great to work with and Patty was Very helpful Would highly recommend to anyone purchasing a new vehicle 

Business response:

Lou Bachrodt Chevrolet would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Lou Bachrodt Chevrolet Buick ... read more

Amycampbell0598's profile image
Amycampbell0598 
5 years ago

"I came to Lou Bachrodt needing to buy a car for the first..." I came to Lou Bachrodt needing to buy a car for the first time after mine broke down and I received excellent service through a stressful time. Both Al Luna and Fil went above and beyond and I’m so happy with the service and my new car! Thank you! 

Business response:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

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Mark C. 
5 years ago

"Took my Canyon Denali in for transmission issue. Service..." Took my Canyon Denali in for transmission issue. Service writer Chelsea was wonderful and polite. Only had vehicle a few hours and so far driving perfect.....Thanks Chelsea & Service Dept. Mark C. 

Business response:

Thank you for leaving us this great review, Mark! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

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Awash80 
5 years ago

"Al was an amazing sales rep. He ensured that I felt..." Al was an amazing sales rep. He ensured that I felt comfortable with my car before I left the lot and even helped me set up all of the online components. I appreciate having his help and patience during my purchase. 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Speed Racer's profile image
Speed Racer 
5 years ago

"Bought my first new car from Lou Bachrodt. Sam was my..." Bought my first new car from Lou Bachrodt. Sam was my salesperson who kindly greet me outside. I didn't know if I wanted pre owned or new.Sam was able to work with me and put me in a brand new car. Thank again for everything. 

Business response:

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Eb33's profile image
Eb33 
5 years ago

"Mike is the man! In and out and made it easy! Glad to get..." Mike is the man! In and out and made it easy! Glad to get into a new car without a whole bunch of unnecessary hassle. 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

11larsend's profile image
11larsend 
5 years ago

"Very awesome experience. Fil was great to work with..." Very awesome experience. Fil was great to work with purchasing our Sierra. He was very educated on the vehicle, polite, professional and super helpful through the whole process! Highly recommend Lou Bachrodt, and if you have the chance working with Fil! 

Business response:

Thank you for the feedback! We are happy to hear about your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Orlando Anez y Lorena de Anez's profile image
Orlando Anez y Lorena de Anez 
5 years ago

"Mi esposa y yo compramos el auto que nos gusta" Compramos el auto que queríamos y con la ayuda Sam Ferrille que es una persona con muchas capacidades de ventas y es una persona muy amable, divertida y con muy buen sentido del humor que hizo que nuestra visita al concesionario fuera muy alegre, 100 puntos para Sam Ferrille. 

Business response:

Muchas gracias, que tenga un día exelente! Saludos, The Lou Bachrodt Chevrolet Buick GMC Team 

Rich's profile image
Rich 
5 years ago

"Purchased the car we really wanted. Salesman helped us...." Purchased the car we really wanted. Salesman helped us. He explained the features that we wanted. We test drives the vehicle without any sale pressure. 

Business response:

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.