BMW

4.6

Automotive
Rockford, IL

About this business

Automotive Car Dealers Tires Used Car Dealers

Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 8:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 8:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	Closed

4.64,581 reviews

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harveyyolanda5

5 years ago

"Carl Bates was very awesome in helping me with my new..." Carl Bates was very awesome in helping me with my new vehicle.Great communication skills,overall he was wonderful at making his customers feel appreciated.Thanks Mr.Carl Bates your Awesome.

Business response:

We are pleased to hear that you had an excellent experience with Carl and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

CARDRIVER1

5 years ago

"Sam was our salesman. He showed us the 2020 Buick Enclave..." Sam was our salesman. He showed us the 2020 Buick Enclave and explained everything about it and the great deal we could get. He made the deal and turned us over to Patty who handled all the financial paperwork and she showed us the different coverages. You couldn't ask for two more well informed employees.

Business response:

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

Jcllctr63

5 years ago

"Friendly and helpful salesman , sales manager , and..." Friendly and helpful salesman , sales manager , and finance man. Gave us the trade value we were looking for. This was not the first vehicle we have bought from them , would highly recommend. Thanks.

Business response:

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

Durandiego92

5 years ago

"Mike was great! He was straight forward but compassionate..." Mike was great! He was straight forward but compassionate with my needs. I definitely recommend anyone to Mike. Any future purchases I will only deal with Mike! Thank you for my brand new GTI

Business response:

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

Kfat945

5 years ago

"Don and I had a very positive experience purchasing our..." Don and I had a very positive experience purchasing our 2020 Volkswagen Jetta today! Mike and the rest of the team were very friendly and knowledgeable in getting the transaction done.

Business response:

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Don was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

Joshuatuttle11@gmail.com

5 years ago

"All in all Micheal helped with everything I needed taken..." All in all Micheal helped with everything I needed taken care off. Will defiantly recommend to friends and family. Very excited to get into my new car.

Business response:

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Micheal and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

Aida Meier

5 years ago

"When we opened the door to the Sales floor we were..." When we opened the door to the Sales floor we were imediately greeted By Mike. he apologized for being with another customer but he will be with us in a few minutes. He then introduced us to another salesman who he said he will help when he could. The whole time Mike kept checking on us making sure everything is going well. We ended up purchasing a used vw beetle that my wife is extremely happy with. Mike’s efforts really made my wife and myself happy customers.

Business response:

Thank you for leaving us this review, Aida. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

dubbagman

5 years ago

"Overall, they tried to accommodate us very well. Moved us..." Overall, they tried to accommodate us very well. Moved us through the process efficiently and kept us comfortable. Our sales rep was courteous and helpful. Got a good deal on financing. Better than what I could get from my credit union. On the negative side, they could have given us a full tank of gas.

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

fyky95

5 years ago

"Michael Hall was very attentive and courteous. He met..." Michael Hall was very attentive and courteous. He met our expectations when purchasing the 2019 VW Beetle. Mr. Hockson, the VW sales manager made the deal happen. They were a great team. Thanks again.

Business response: