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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"SAM IS THE MAN! I’m 19 with a good credit score but not a..." SAM IS THE MAN! I’m 19 with a good credit score but not a long credit history nor the highest income. This man bent over backwards to get me in my dream car, a 2010 Camaro! He was very patient with me considering I’d never gone to a dealership and had no idea what I was doing. He fought for me for about a week until I got approved. You need a car? SAM IS THE MAN!
Business response:
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes in. I'm happy to see that your visit reflects these values and that Sam assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Sam helped my 19 year old daughter with her first..." Sam helped my 19 year old daughter with her first purchase and I was so impressed with him. He treated her like an adult and not a kid. He walked her through everything and explained everything to her step by step. Other dealerships and sales people wouldn’t even give her the time of day. Sam is a kind and compassionate person who truly cared about her and her needs. I appreciate Sam and his kind heart so much. He made her experience so good and she got her dream car. I ... read more
Business response:
Thank you for sharing your experience with us, Lora. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Everyone was great and very helpful. When I came in they..." Everyone was great and very helpful. When I came in they had a packet ready to go with the car I wanted, which helped speed up the process. They made the buying process easy and helped to ease some of the buying stress. Definitely, a great group and would recommend.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, The Lou Bachrodt Chevrolet Buick GMC Team
"Sam is great to work with. Got us the vehicle we wanted...." Sam is great to work with. Got us the vehicle we wanted. Also thanks to Jenny Morelock for getting the process started. Good people to work with.
Business response:
Paul, we loved reading this review! Happy customers are our aim, and it appears Sam and Jenny really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Best regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Great service! Fil was awesome very upfront through the..." Great service! Fil was awesome very upfront through the whole deal worked very hard to get a great price on my trade will be coming back again!
Business response:
Thanks for the wonderful review of your recent visit to our dealership, Dave. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Lou Bachrodt Chevrolet Buick GMC Team
"Easy working with Lionel." My purchase went very smoothly with Lionel. Definitely recommend both the dealership and Lionel for future business. My only issue I had was not given as much value for my trade in.
Business response:
Thanks for the kind words! It was our pleasure to assist you! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Lionel did a great job with making sure everything with..." Lionel did a great job with making sure everything with the sale went smoothly and that I got the best deal possible. I will definitely come back next time I need a new vehicle.
Business response:
Thanks so much for the amazing review! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Excellent service and people" All of the employees that I worked with were exceptionally accommodating, helping me to complete the purchase of a new car with most of the work done online and were tremendously flexible in allowing me to complete the purchase at the end of their workday. I would wholeheartedly recommend this dealership to others!
Business response:
Thank you for leaving us this review, Ryan. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Sam Ferrille and the team at Lou Bachrodt made the whole..." Sam Ferrille and the team at Lou Bachrodt made the whole buying process stress free and enjoyable. Buying a vehicle during the pandemic definitely was not ideal but the facility was clean and the team took the proper precautions to make me, the customer, comfortable. I would absolutely recommend Lou Bachrodt.
Business response:
We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.