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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great service" Previously I didnt have the greatest experience at this location but after working with Gabriel I can say I will be back for future purchases. Gabriel took time and was actually really knowledgable about the vehicles that I was interested in. You could tell he has a passion for vw / audi vehicles. I could ask him a question about comparing the models and each package available and without hesitation he could explain to me in great detail the differences which is nice. Too many times I've been to dealers and t... read more
"Buying 2019 VW Tiguan " Came in looking for 2016 BMW X1 which was unable to be sold at this time due to recall. Lionel suggested 2019 VW Tiguan. Test drove one that day and came back with my husband about a week later. Lionel was very friendly and knowledgeable about the VW and he was also very accommodating and patient as I had my one year old daughter with me both times we came to test drive the car. overall a great experience
Business response:
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Lou Bachrodt Chevrolet Buick GMC Team
"New car purchase " Deal was quick and easy. Enjoyed working with Sam and got the new car for my 84 year old mother. Will be back again. Thanks Sam!!
Business response:
We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Lou Bachrodt Chevrolet Buick GMC Team
"Great service " Sam did an awesome job taking his time on getting the right payment and interest I was looking for and even stayed 2 hours close to make sure everything was good to go and finalized
Business response:
Thank you for taking the time to write this review. We are pleased to hear that Sam was able to provide an efficient and overall positive experience. Best, Lou Bachrodt Chevrolet Buick GMC Team
"Amazingly fast, they care here !" Tj an Lionel did a wonderful job and had me in and out of the place in a brand new car quickly. They made sure even after the purchase that we were satisfied with our purchase. They really care here even after you leave and never forget a sale. The service here is something you won't experience at other dealerships and I'll probably never go anywhere else for a car, or to have my car serviced.
Business response:
Catlyn, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Lou Bachrodt Chevrolet Buick GMC
"Easy and nice to work with!!!" I want to write this because Gabriel was just the kind of person I love working with when buying/selling a car. Him being courteous and knowledgeable made everything go so smoothly with no stress. Thanks so much Gabriel!!!
Business response:
Thank you for your great review, Trent! We're glad to have Gabriel on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Lou Bachrodt Chevrolet Buick GMC
"This was such a low/no pressure experience, I was very..." This was such a low/no pressure experience, I was very pleasantly surprised. Kama was my sales person and she has to be heaven sent. She was friendly, courteous, personable and genuine. I kept waiting for her to bring on the high pressure goons, but it really never happened. Everyone that I dealt with at this dealership has been friendly and professional. I would strongly recommend this dealership and absolutely recommend Kama! I believe I've made some new friends.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"It was excellent and an easy process" I was trying to buy a new car for college to get to and from. I was able to test drive a few cars and I was not rushed to make a decision. I left later that night to test drive other cars at other dealers but the next morning I went back and got the Chevrolet Malibu and I am extremely happy with it. I strongly recommend buying any car at Lou Bachrodt!
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Mike was patient and helpful in choosing a car that works fo" We got a car we love and a deal that fits our budget. Only suggestion would be to offer option to pick up car next business day. We were there 5 hours and seemed long day
Business response:
Thank you for your feedback, and for choosing our dealership for your automotive needs! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.