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7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Communication via phone, text, and email leading to sale" The sales representative, Seth was great. He was responsive and respectful. He made sure to communicate the whole process and every step. He and the sales team made it comfortable to do business remotely. The sales process was very easy, almost too easy.,,,,.it was weird how easy it was.
Business response:
Thanks so much for your review, and let us know when we can assist you again! Regards, Lou Bachrodt Chevrolet Buick GMC
"Great experience " Lionel and TJ made getting a new car easy and painless. I really appreciate all the time they took with me until I found a car I liked.
Business response:
We are happy to learn that we could help you find the perfect new vehicle! Thanks for the awesome feedback. Regards, Lou Bachrodt Chevrolet Buick GMC
"A very stress free buy" The salesman Brian was very helpful which made the buying process easy and stress free. I will recommend the dealership to any friends and family.
Business response:
We are pleased to learn that our team was so helpful to you, Renee! Regards, Lou Bachrodt Chevrolet Buick GMC
"The best we've ever had!" Buying a car can be stressful. Our salesperson, Jenny, made it a pleasant experience. Her interaction with us was low key (perhaps she sensed that's best for us), professional and totally knowledgeable of the car we were interested in. A friend admired our car the first day Bill drove it. The friend bought the same model a short time ago, from Bachrodt's! Bill asked who his salesperson was. It was Jenny! They agreed she does a great job.. Thanks, Jenny!
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Lou Bachrodt Chevrolet Buick GMC
"Excellent" Lionel was very thorough and extremely knowledgeable. Everyone was kind and honest. Since I purchased my car, a few questions have come up and I always get a quick response. I can't wait to come back and purchase another VW! Thanks guys!
Business response:
It is our team's pleasure to take care of you, Melissa! We look forward to seeing you again soon. Regards, Lou Bachrodt Chevrolet Buick GMC
"Excellent service!" I stopped by considering trading in my Jeep, but wasn’t expecting to find anything I liked in my price range. Kamalani helped me find 3 cars right away, and then put me in my dream truck. They worked with me in finding options that fit my budget, and I couldn’t be happier with the truck. We’ll for sure be back to buy a van for my wife. I also have to give a shout out to Fil Sotomayor in the finance department. Whatever you guys are paying him, it isn’t enough! He was a rock star.
Business response:
Thanks a lot for the nice review, Tyler! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Everyone was nice and actually focused on what's best me." Great place to o business. They actually look out for their customers here. I'll definitely come back for future vehicles. I'll, also, highly recommend his dealership...
Business response:
Thanks for this excellent feedback! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Excellent Customer Service" We were very pleased with our car buying experience. Jenny was more than helpful. We would highly recommend her to all our friends and family.
Business response:
We appreciate your feedback, Valarie! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Super easy staff and so helpful!" I wasn’t sure about what car I wanted to buy, but Joe was right there and helped guide me along. We took the 2019 Jetta SEL for a test drive and everything he said made me want to buy that car! He explained all the cool things about it and showed me how they worked. Fil was also super nice and did his best to cut me a great deal. Both Fil and Joe were super easy to work with and made me laugh! I would highly recommend service from both of them!
Business response:
Thanks for the awesome review! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
BMW has a 4.6 star rating with 4,581 reviews.
BMW is closed now. It will open at 9:00 a.m.