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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great experience " I was treated extremely well. I got what I wanted.Mr Hall went above and beyond to ensure that I was completely satisfied with my new equinox.
Business response:
We are pleased to read that we could ensure you were taken care of, Tina! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Great visit" Trevor smiley was a great salesman, and the finance team worked very hard and professionally to get me the vehicle I wanted and at a price that I could afford.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Friendly, Professional, Knowledgeable Staff" My salesperson, Al Luna, was exceptionally helpful and great to work with. He took all the hassle out of the car buying experience and went out of his way to make me feel welcome and happy with my purchase.
Business response:
Thank you for this amazing review, J.B.! We really appreciate your business. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Great experience " Michael was very friendly and accommodating. There was no pressure and courtesy was great. TJ was upfront and honest about pricing and trade value etc. Very honest and made sure we were happy.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Narrowing our search for our Colorado" Prosper took the time when we first stopped at Lou Bachrodt in mid-August to review the large selections of Chevy Colorados as well as other trucks on the lot. We were not able to spend much time that day as we were also grand-parenting that day. We spent more time online reviewing the trucks and then scheduled a visit with Prosper over the phone. His friendly, relaxed and courteous approach helped us as we narrowed our search and selected the Colorado which we purchased.
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Great customer service !" Michael Hall was friendly and polite he took his time and showed us different SUVs that we will be interested in. he took his time he was very knowledgeable about the SUV.
Business response:
We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Great place to go!!" We went with no real idea of what we wanted just that we wanted to get rid of our car and get a new car we would really love. Jude really took his time and talked with us showed us around to cars that was within our price range. He was helpful and made the experience easier all together. We would absolutely go back and get another vehicle here again.
Business response:
We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Good Sales Experience, Numerous Loose Ends" I stopped in to look at a couple GMC trucks on the way to a different dealership. One truck seemed like a good fit and Michael was very helpful in setting up a test drive. It was a little out of my intended price range, but Michael and TJ worked with me to strike a deal that was acceptable. Excellent customer service and conversation with Michael and TJ and the other VW guy. The finance department experience was pretty normal, a little aggressive trying to sell extended warranty p... read more
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Awesome service" Mike was the best. Great service and super friendly, worked with us to ensure we got the vehicle we wanted. Much appreciation to his hard work and dedication
Business response:
This is the awesome experience we seek to provide! Thank you for choosing our dealership. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.