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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Sam is a rockstar!!!!" Sam was fantastic to work with!! We actually bought 2 vehicles in 4 days. I had a special sticker on the window of my trade in and Sam got it off and put it on my new car!!! Definitely above and beyond!!!
Business response:
Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know that our team went above and beyond to help you.. If you have any additional comments and/or questions, please feel free to contact us directly! Lou Bachrodt Chevrolet Buick GMC
"BMW purchase " Good job / good service, Went in expecting to be there for hours to trade in my car and they had me in and out, much appreciated, They will get the first opportunity next time
Business response:
We love hearing about customers that have a terrific experience at our dealership. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Lou Bachrodt Chevrolet Buick GMC
"Purchase of car" Jude was very personable and was great to work with. He was friendly and very attentive through the whole process. I will not hesitate to recommend him.
Business response:
We're happy to hear it! Thanks for taking the time to leave this great feedback. Regards, Lou Bachrodt Chevrolet Buick GMC
"Honest and Straightforward " Lionel was very thorough and made sure I understood every little detail about my car, purchase, and service options. He was very patient and his calm demeanor put me at ease. TJ in management helped secure the payment I was hoping for. His transparency and honesty will have me referring my family and friends. Thanks again! I love my new car!
Business response:
To say thank you is not enough, Melissa! We are thrilled to read your kind words about your experience with us. Please stop by to see us again anytime! Regards, Lou Bachrodt Chevrolet Buick GMC
"Purchased a vehicle, very happy with sales team and service!" Gabriel was patient and answered all of my questions, super knowledgeable about the vehicle I was purchasing, and attentive. I would definitely recommend Gabriel as a great sales guy. Vic was also patient, accommodating, assiduous, and honest.
Business response:
Thank you for taking the time to write this review. We are pleased to hear that Gabriel was able to provide an efficient and overall positive experience. Regards, Lou Bachrodt Chevrolet Buick GMC
"Joe and Tj made our car buying experience awesome!" Both Joe and TJ were amazing to work with! We had a blast throughout the whole process, and they were very helpful! They went above and beyond for us in our first “leasing” experience!
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers and we are happy to hear that our team took such good care of you. Feel free to let us know if you have any questions about your vehicle. Regards, Lou Bachrodt Chevrolet Buick GMC
"Joe was great and super easy to work with" Joe and the team at VW were easy to talk and work with as we figured out which car we wanted to buy for our daughter. I typically dread purchasing a car but they made everything simple and easy. Thank you!
Business response:
Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Joe and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Very satisfied" Al Luna was very helpful in all ways with our purchase! He even brought the vehicle to our home for a test drive. We drove a different car first and he picked up on the things we didn't care for. He picked out the perfect vehicle for us and worked long past quitting time to make sure we understood all of the features.
Business response:
Christine, we are so glad we could take care of all of your needs at our dealership. Thank you for giving this feedback; we will be sure to share it with the team! Regards, Lou Bachrodt Chevrolet Buick GMC
"Sam is the best to work with look forward to number 6 " Sam is great to work with look forward to number 6 auto from him. Taylor in detail excellent job on car she needs a raise
Business response:
Thanks for your continued business, Mark! It's fantastic to hear that our team has earned your repeat business. We look forward to seeing you again! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.