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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Feels Like Home" This is my go to dealership. I've been numerous times and always leave with a smile on my face with no regrets or second thoughts. When I leave I know I've made the right decision. Fil S is such a pleasure to work with and is my go to guy. He works hard for his customers and not for himself. Everybody there is always very polite and courteous also knowledgable. For anyone looking to buy new or used and not sure where to start, go to Lou Bachrodt and be sure your in good hands.
Business response:
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Lou Bachrodt Chevrolet Buick GMC Team
"WE fianlly found it!" We had been searching for a Buick Envision for quite awhile. During that time we became familiar with the different trim packages. We also had a budget of under a certain amount after taxes and fees; or "out the door". We found several vehicles we liked but we couldn't get under our budget. We were headed to Rockford for other business and decided to stop at Lou Bachrodt Auto Mall. I had printed out the TrueCar sheet and they seemed to have the most selection. There it was! 2019 Buick Envision Premium ... read more
Business response:
Susan, we are so glad we could take care of all of your needs. Thank you for giving this feedback; we will be sure to share it with the team! -The Lou Bachrodt Chevrolet Buick GMC Team
"Nissan purchase " Al was very helpful in getting me into a very safe and reliab car and a good price. I would definitely send any one I know that was looking for a car his way.
Business response:
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Al and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! -The Lou Bachrodt Chevrolet Buick GMC Team
"Prosper " My salesman was courteous and very friendly. Pricing was good because of "Presidents" month sale Process took 4 1/2 hours, that was a bit much, but it is what it is.
Business response:
Thank you so much for taking the time to write this review! Prosper is great with people and focuses on what the customers’ needs are. As the paperwork goes, we try our hardest to process it as thoroughly as possible, and we do appreciate your patience. If you have any questions about your new car, please come back in to visit! -The Lou Bachrodt Chevrolet Buick GMC Team
"Fantastic Group of Professionals" Al Luna was very knowledgeable and did his best to meet the price I offered for the vehicle. He took his time with us and was not a high pressure "car salesman". I'm very satisfied with the price I paid and the Equinox has been a great vehicle. No doubt about it, the next time I am in the market for a car I will go to Lou Bachrodt Auto Mall.
Business response:
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Al and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! -The Lou Bachrodt Chevrolet Buick GMC Team
"awesome, stress-free" This is the third time that we have used Al to purchase a car. He goes out of his way to provide service that is above and beyond what any other place will. As long as Al is at Bachrodt, that will be the only person that I buy a car from. I really appreciate everything that he did for us to make it a stress-free and enjoyable experience for us.
Business response:
Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Al went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! -The Lou Bachrodt Chevrolet Buick GMC Team
"Amazing" Trevor and the entire crew were amazing and willing to do whatever it takes to give me what I want within the budget that I provided them
Business response:
Thank you for your business and this review. I am happy to hear that Trevor and the rest of team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. -The Lou Bachrodt Chevrolet Buick GMC Team
"Great Service" Great service and vehicle knowledge. Tim helped me find vehicles with all the features I wanted in a new vehicle. He took his time to answer all my questions and explain all the new features I wasn’t familiar with. I ended up with the vehicle I wanted, instead of just what I thought I could afford.
Business response:
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. -The Lou Bachrodt Chevrolet Buick GMC Team
"Amazing customer service" Sam is amazing to work with, will work with no other salesman! He makes car buying a fun experience and really goes out of his way to make sure you are satisfied.
Business response:
Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sam was there to provide you with such exceptional service! Thank you again and congratulations on your new car. -The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.