This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Service above and beyond " Sam was knowledgeable, friendly, and gave us excellent customer service! Our experience at Lou Bachrodt was great and I would highly recommend Sam Ferille and Lou Bachrodt dealership!
Business response:
Thanks so much for letting us know about your experience! We appreciate you coming in to see us and look forward to the next time! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Huge Facility" We test drove several vehicles and ended up leaving with a new Buick Envision. We had narrowed down the the search to the GMC Terrain, Chevy Impala, and the Buick Envision. Niether he nor myself or my husband thought we would end up with the Buick as they are more of a luxury vehicle, but our salesman John was able to get the vehicle in our price range.
Business response:
Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new Buick and we look forward to doing business with you again in the future. Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"My experience " Al Luna is the best this is the 3rd time we bought a car from Lou bachrodt ever time we go we do our business with Al he gives you all kids of options he tries his hardest to get you in something he worked with me and put me in my BMW I absolutely love my car he put my son in the new Malibu off the showroom floor the process is long but it was worth the wait, So if you want to leave in a nice car go see Al and please no negativity in his office.
Business response:
Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and look forward to your continued business. Thank you for your great review! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"New car" Jennifer was great to work with, she answered all questions and got us into our new car in a timely manner. Definitely recommend going here.
Business response:
Thank you for your review! We can't tell you how much we appreciate your business! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"I had a great experience with Sam" Sam was courteous and very helpful and not pushy just a great great experience Sam went over all the options showed us how to work them
Business response:
Thank you for this great review! Sam is truly an exceptional employee and we appreciate him for giving you a great experience. Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Easy to work with" I was not planing on going to Lou Bachrot to purchase a vehicle. My son and I decided to stop there because we wanted to look at Chevys options. Glad in the end that we went there. Our salesman Sam Ferrille made the whole process of getting my sons Chevy Equniox really easy.
Business response:
I am happy to hear your time spent with Sam was pleasant. Congratulations on your new Equinox! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Lou Bachrodt Chevrolet Buick GMC
"New Passat" Love my new VW Passat! Great deal on a great car! Joseph Thornton was very kind and helpful and got me into the car I had been searching for.
Business response:
Congratulations on your recent purchase, Natalie! We truly appreciate your business! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"Very pleased " Got what we wanted for the price we were looking for. The Volkswagen Atlas SE is very comfy and we are enjoying it very much.
Business response:
We are happy to know that we could take care of all of your needs! Thanks for choosing our dealership! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
"I am impressed with the whole Showroom " Joe was a great help showing me the car I wanted. He stuck with me when I asked questions, and he had the answers! The car was ready for delivery all shiny and ready to get started for its home in Freeport.
Business response:
This is awesome to hear! Thank you for coming in and congratulations on your new car! Regards, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.