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BMW

4.6

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Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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jirizarry's profile image
jirizarry 
7 years ago

"Best Salesman Hands Down " Lionel, was amazing through the entire process. He was patient and listened to everything I considered before purchasing my new vehicle. Thank you guys so much! I’ll continue to enjoy VW! 

Business response:

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! -The Lou Bachrodt Chevrolet Buick GMC Team 

Cndy S's profile image
Cndy S 
7 years ago

"Love your dealership!" Because we felt like a family member the way we were treated. Not just another sale! Fil was wonderful to work with and did his best to make sure we were happy . 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. -The Lou Bachrodt Chevrolet Buick GMC Team 

JohnS's profile image
JohnS 
7 years ago

"Great service easy going sale" Associate was easy going honest and as helpful as possible the whole time. Got me the best deal on a great vehicle. Was very knowledgable on features and different options 

Business response:

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. -The Lou Bachrodt Chevrolet Buick GMC Team 

Carlene K's profile image
Carlene K 
7 years ago

"Small" The salesman Trevor Smiley went out of his way to accommodate our needs. He was very knowledgeable on the Canyon truck we purchased from . I will be referring other customers to him. 

Business response:

Carlene, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Trevor went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! -The Lou Bachrodt Chevrolet Buick GMC Team 

VWdriver's profile image
VWdriver 
7 years ago

"Excellent " Seth was very knowledgeable and answered all our questions. He made our car buying experience very easy. My wife and I would definitely recommend using Seth when purchasing and new vehicle. 

Business response:

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Seth and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! -The Lou Bachrodt Chevrolet Buick GMC Team 

OrangeBurst's profile image
OrangeBurst 
7 years ago

"The best way to buy a car!" I love the staff and service at Lou Bachrodt. We have worked with Al Luna twice. We trust him completely and recommend him to family and friends. He helped us with every detail when buying our cars. 

Business response:

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Lou Bachrodt Chevrolet Buick GMC Team 

Will abed's profile image
Will abed 
7 years ago

"Very professional" My purchasing of a new vehicle was a huge success. The sales help I received was very professional and wonderful. I would highly recommend this dealership and the great sales help and the service department was so nice. I'm very pleased with my new car. 

Business response:

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! -The Lou Bachrodt Chevrolet Buick GMC Team 

Mardel54's profile image
Mardel54 
7 years ago

"Satisfying service" Very friendly, attentive service. Prosper Rubino was very informative and kept us in the loop about what was happening minute by minute. Great customer service. 

Business response:

Hi Mardel and thanks for the great feedback! We're very happy that Prosper Rubino was there to give you the customer service we know you deserve. Thank you and we look forward to seeing you again. -The Lou Bachrodt Chevrolet Buick GMC Team 

Chevy's profile image
Chevy 
7 years ago

"Sam was GREAT" 2 years ago if one would walk in here there were smiles everywhere. Now only smiles were on Sam and Jon. Thanks Sam and Jon 

Business response:

We would like to thank you for sharing this review. Sam and Jon are great assets and we're thankful to have them on our team. We appreciate your business. -The Lou Bachrodt Chevrolet Buick GMC Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.