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BMW
- Automotive
- Bayside, NY
About this business
Location details
21427 Northern Blvd, Bayside, NY, 11361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
My experience at this Pre Owned BMW of Bayside was exceptional. The sales team took the time to understand my concerns and did everything possible to ensure a smooth & pressure-free process. Utimately my sales advisor (Dennis), earned my business by finding the exact vehicle I specified; while remaining mindful of my price-point. Smoothest car-buying experience I've had to-date. I would not hestitate to recommend this dealership to anyone.
Business response:
Thank you so much for taking the time to share your awesome feedback, Frank! Dennis and the rest of our team take great pride in providing our customers with the smooth, pressure-free buying experience they deserve. We feel it is our duty to truly listen to our customers' wants and needs to help guide our customers the perfect vehicle for them at the price that they want. Thank you for your great business and recommendation. We hope you are enjoying your new BMW, and having a wonderful day!
had the most wonderful experience at this dealership! I am not an experienced car shopper so I called in to ask some questions. Jennifer answered the phone and she was so pleasant and knowledgeable. She could tell I was nervous so she put me at ease and took her time explaining everything about the X1. She also introduced me to Dennis who I ended up purchasing with. He was very patient and kind. I never had such a great experience buying anything else as I did here. I have been referring my friends and coworkers to them and ... read more
Business response:
That is wonderful to hear, Megan! We completely understand that many of our customers are not experienced car shoppers. That is why Jennifer, Dennis and rest of our dedicated staff really take the necessary time to make sure our customers completely understand everything there is to know about our great vehicles, as well as carefully explaining the buying process so they can make the best choices for themselves. It was our pleasure helping your find your new BMW, and we truly appreciate your business and recommendations. Enj... read more
I went to BMW Bayside and met with an extremely honest and professional salesperson, Mr. Zoltan. He was patient and provided me the education I desired. We test drove the car and the manager was also very nice. I would definitely recommend this dealership.
Business response:
That is awesome to hear! We are so glad Zoltan and Michael were both able to make your visit to our dealership so great. We are glad you fully enjoyed your visit, and please do not hesitate to let us know if there is anything else we can do for you. Have a great day!
I was ready to walk out until Mike walked over and offered to help. I layed tje groundwork for what I wanted, could afford, etc. He never tried to oversell me, Convince me to settle on something I don't want. I was taken care of like I was genuinely important to him and to the dealership. Thete has been follow up, solutions and gratitude. This is how a person in a service position should treat everyone.
Business response:
Thank you so much for taking the time to share your awesome feedback! Mike and the rest of our sales team strive to always make sure our customers receive the higher standard of service they have come to expect when working with a BMW dealership. BMW's sell themselves with their amazing features and superior brand. Our sales team simply helps guide our customers to the perfect vehicle for them. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your... read more
There is not enough words in the English language to say how great this sales manager is. Just a helpful n kind person. There should be more like him
Business response:
Thank you for your great comments! We are so glad to hear that both Shirley and Michael had a hand in making sure your buying experience at our dealership left you completely satisfied. We take great pride in making sure our customers always receive the absolute best service they deserve. There are not enough words in the English language to say how grateful we are for you business. Please let us know if you need anything else. Enjoy your new BMW, and have a wonderful day!
I had went to many different dealership and Shirley Chen from Bayside BMW was the one that deserved to earn my money. She was very patient and knowledge with all the BMW model and features. There was no pressure on purchasing/leasing a vehicle which is a plus in my book. I had first lease a X3 and now on my second lease with Shirley on a X5 as my family is continuing to grow. Hopefully by that time the X7 comes out when my lease is up. I will surely go back to Shirley as she is highly recommended. She had continue to proved ... read more
Business response:
That is what we love to hear! Shirley and the rest of our team take great pride in providing our customers with the higher standard of service they deserve, and we are more than happy to hear that you had such a marvelous experience with your second visit to our dealership. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. We hope you are fully enjoying your new X5. Have a wonderful day!
I had to get my car serviced at the BMW bayside location. Coming to this location has changed my mind in visiting other locations for my car to be serviced. I had a great experience with Jennifer Odato and Angelo Liangas in the service department. They gave outstanding customer service and they take great pride in their work and strives to accommodate the customer. They both showed dedication and provided excellent customer service and I would recommend them for your car service 100%. Ask for them and they will take care of ... read more
Business response:
Mr. Vargas, thank you so much for taking the time to share your great feedback! Jennifer, Angelo and the rest of our service team strive to provide our customers with the outstanding service they deserve from their BMW dealership. We are glad to know that we have earned your business by showing you our dedication to you and your BMW. We truly appreciate your business, and are looking forward to seeing you again in the future!
My first visit to BMW Bay side was the best ever in life in buying a car/suv ....- SC was my main contact and will be my main contact for life at BMW bayside and i was given and taken on test drive -and the next was that i had to visit BMW bayside was to finalize the ordering of my X6 and then comes the pick up day a.nd the best gift that i cud have given my wife was the X 6 on her B day -nothing was happy moment like i saw the happiness . non of this cud have happen if not to Shirley Chen (SC ) and Priscilla Tsun (PT ) , ju... read more
Business response:
Wow! Thank you so much for sharing your amazing feedback! We are so glad Shirley and Priscilla both helped making sure your surprise for your wife went off without a hitch. Our team prides themselves on such a smooth, fun and overall enjoyable buying experience. All major purchases should be this easy. We truly appreciate your business, and are looking forward to working with you again in the future. We wish your wife a happy birthday, and trust she is fully enjoying her new X6!
I took my car for the first service at 7,000 miles. To my surprised, I was recommended TIRE BALANCING & ROTATION. Since I was not prepared, I took the recommendation and paid $130. After I did some research, it was obvious that it was not needed. Even the official BMW is against the rotation. What should I do?
Business response:
George, we appreciate you sharing your concerns with us. We understand your hesitance in having a tire rotation performed on your first service, and would love the chance to speak with you to discuss the recommended maintenance on your vehicle in further detail. At your earliest convenience, please contact Dogg Foss at 516-304-3700 to learn more. We appreciate your feedback, and hope to have the chance to speak with you soon.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,218 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.