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BMW

4.8

About this business

Location details

1 Brush Hollow Rd, Westbury, NY, 11590, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.89,974 reviews
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gadeitrick's profile image
gadeitrick 
6 years ago

"Warranty service" Overall Ralleye service is good. The problem I had on this visit is related to my dysfunctional vehicle, however, middle management is unwilling to reveal their internal decisions to the customer. David ONeill is a great service representative who I have known for at least 25 years as a Ralleye customer, but on this problem, his hand were tied. I am unhappy with the results this time. 

Business response:

Thank you for taking the time to provide us with your feedback. We appreciate your loyalty over the years, however, we are very sorry to hear that we were unable to provide you with the five-star assistance that we strive for during your last experience at our dealership. Please give me a call to discuss your experience in further detail. Thank you, Christopher Blanco 516-833-4862 

Conspirito's profile image
Conspirito 
6 years ago

"An Unparalleled Sales Experience!" Nico Rutella has not only raised the bar on customer service standards, but also restored our faith in what should be a universal standard of professionalism, especially for luxury brand providers. After three absurdly frustrating & exceptionally poor experiences with other BMW dealers, both local & out of state, regarding the purchase of a new leased vehicle, we would have been content with routine competency and simply locating the model we wanted . But from the initial phone contact wit... read more

Business response:

Thank you for sharing your review with us! It is a pleasure to know that Nico provided you with such excellent assistance. We hope to see you again! 

justin218cs's profile image
justin218cs 
6 years ago

"great service" the second time purchases, still excellent service as usual,friendly,professional,flexiable all the times,same always great buying experience, would highly recommend to all the bmw buyers. 

Business response:

Thank you for sharing your review and recommendation with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! 

Basma's profile image
Basma 
6 years ago

"Awesome" I loved how Nico was accommodating and helpful. He did his best to get me the best deal possible. Rallye BMW is the best dealership 

Business response:

Thank you for sharing your five-star review with us! It is a pleasure to know that Nico provided you with such excellent assistance. We hope to see you again! 

Kryder20's profile image
Kryder20 
6 years ago

"Highly Recommend!" Nico was very informative and super helpful in finding the right car for me. He took extra time in fully assisting me going through all details and explaining the breakdown of the numbers. I will be back very soon to make a final decision. I just felt so appreciated and not rushed out because I was not ready to buy that day. He really respected my wishes and helped me have all the info I need to make a decision 

Business response:

Thank you for sharing your five-star review with us! It is a pleasure to know that Nico provided you with such excellent assistance. We hope to see you again! 

BRANDONSTEPHENS123's profile image
BRANDONSTEPHENS123 
6 years ago

"It was great, service was quick and accurate." Came in for an oil change, found out there were multiple things wrong with my car. Rallye gave me a loaner that I fell in love with, which will most likely push me to continued business further down the line. Dennis Deljanin was my service advisor and he was great as well too. 

Business response:

Thank you for sharing your review with us! It is a pleasure to know that Dennis, as well as our whole team, provided you with such excellent assistance. We hope to see you again! 

Calaidlaw's profile image
Calaidlaw 
6 years ago

"Superb experience " I decided it was time for a new car however was dreading the process of searching et at. Surprisingly - this was quite an enjoyable experience. I gave my specs and my budget and Keith matched me with my new car. I went to pick up the car and everyone there was so pleasant and easy to speak with. They really seem as if they enjoy coming to work. Keith and Hasan took the time to explain the paperwork and patiently answered my many questions. I am ever so grateful to Genius Joey who took the time to show, e... read more

Business response:

Thank you for sharing your review with us! It is a pleasure to know that Keith, Hasan, and Joey provided you with such excellent assistance. We hope to see you again! 

FRITZN61's profile image
FRITZN61 
6 years ago

"Air bag recall" Brought my x5 in for recalls. Very fast & efficient service . Loaner car was provided very professional & friendly employees, they even washed my car for me 

Business response:

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! 

bchodes's profile image
bchodes 
6 years ago

"EXTRODINARY" This was my 5th lease with Rallye and Robert Wachsman. Each experience has been better than the rest. Robert goes out of his way to find the car you want within your budget and makes the whole sales process is seamless and enjoyable. I will never go anywhere else. 

Business response:

Thank you for sharing your review with us! It is a pleasure to know that Robert provided you with such excellent assistance. We appreciate your loyalty and hope to see you again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 9,974 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.