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BMW

4.8

About this business

Location details

1 Brush Hollow Rd, Westbury, NY, 11590, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.89,974 reviews
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PETER49's profile image
PETER49 
6 years ago

"Great service and good people!" I showed up without an appointment at 6:45 AM; I was from out of town and had an all day meeting I couldn't miss. The took me right in, asked if I needed a ride or loaner, and they provided me a new 430 to take to my meeting. The kept in contact to let me know progress, and when I returned at 5:30 PM my car was washed and ready. You can't be better served. There was one negative - the cost. Acknowledging it is located in a high rent district and having been informed there was a $200 diagnosti... read more

Business response:

Thank you for taking the time to provide us with your feedback. We are happy to hear that our team provided you with such excellent assistance. However, we are sorry to hear that you were not completely satisfied with your visit in terms of pricing. Please give me a call to discuss this further detail. Thank you, Christopher Blanco 516-833-4862 

ELISSA2's profile image
ELISSA2 
6 years ago

"Quick courteous service. " Everyone on site presented with excellent customer service. From the moment I entered the service garage until my car was ready, I was met with friendly helpful staff. While having trained mechanics are very important, the first person your customers see should, and in Ralleye's facility, are representative of quality care and concern for customers comfort. 

Business response:

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! 

nek898388's profile image
nek898388 
6 years ago

"Service Experience" Meet and greet staff at service center is friendly and courteous. Excellent service and knowledgeable service adviser, Carol Muniz. I am very satisfy with this department. 

Business response:

Thank you or sharing your five-star review with us! It is a pleasure to know that Carol provided you with such excellent assistance. We hope to see you again! 

JIMMAD929's profile image
JIMMAD929 
6 years ago

"Sales Experience " Salesman Robert Chae was amazing, thoughtful and total professional.delivery was quick and hassle free.the whole process took 40 minutes! An asset to Rallye 

Business response:

Thank you or sharing your five-star review with us! It is a pleasure to know that Robert provided you with such excellent assistance. We hope to see you again! 

REGINADELEON13's profile image
REGINADELEON13 
6 years ago

"Superb!" Exact opposite of my horrible experiences with BMW Great Neck Service Center. This dealership (Rallye) is very efficient and professional. Great customer service, I'm glad I made the switch! 

Business response:

Thank you or sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! 

LUDAGUYE's profile image
LUDAGUYE 
6 years ago

"Excellence " The Rallye. Team is always Great to work with. Professional, punctual and very detail focussed. Feels great knowing that dealers like this still exist. Will recommend Rallye to anyone looking to purchase a BMW. 

Business response:

Thank you for sharing your five-star review and recommendation with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! 

frank9longisland's profile image
frank9longisland 
6 years ago

"exceptional service" the staff was very attentive to my needs I am very satisfied with the professional service I received from my service advisor David O'Neill 

Business response:

Thank you for sharing your five-star review with us! It is a pleasure to know that David provided you with such excellent assistance. We hope to see you again! 

mona.engel's profile image
mona.engel 
6 years ago

"5 star" The experience was easy, professional and efficient from getting the appointment to picking up my vehicle. Brett took care of my service, Chris came out and made sure all was well as I have been using him since he started at Rallye and Adam, who has also been my service rep came to make sure I was happy. Had a great loaner. My car was fixed properly, quickly and was clean. What more could one ask for? 

Business response:

Thank you for sharing your five-star review with us! It is a pleasure to know that Brett, Chris, and Adam provided you with such excellent assistance. We hope to see you again! 

BRIANAKERR's profile image
BRIANAKERR 
6 years ago

"Excellent service!!" I love Rallye BMW. I have purchased my last 4 cars from them and hope to continue the tradition. They have excellent salesmen and women, great service representatives, and friend staff. What more could you want from a dealership. 

Business response:

Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 9,974 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.