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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Friendly and informative" My service rep Adam was extremely insightful and helpful and I felt comfortable that the suggested work was necessary and thorough. Car running great again.
Business response:
Thank you for taking the time to share your feedback with us! We are happy to hear that Adam provided you with such excellent assistance. We hope to see you again!
"Totally fixed car " Messed up car in pothole. Service was complete and professional , I was very satisfied with the service and staff. I would return here thank you.
Business response:
Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"Just always the BEST" Always expected and spend a short time leaving my car, discussing the problem with Chy before receiving my loaner car ( I almost always get to drive a different model. ) Chy calls often to keep me appraised with what has been completed and when he expects to have my car ready. A REAL GENTLEMAN. Thank you.
Business response:
Thank you for sharing your five-star review with us! It is a pleasure to know that Chy provided you with such excellent assistance. We hope to see you again!
"Great Customer Service" AdamRomano, my service advisor, was very helpful, curteous and professional as always. My loaner car request was for forfilled and handled expediously I would recommend Raylle sales and service to my family and friends,.
Business response:
Thank you for sharing your review and recommendation with us! It is a pleasure to know that Adam provided you with such excellent assistance. We hope to see you again!
"superior service" I came in to check my tire pressure because my sensors were all off because of the cold weather, and my service rep Raphael C. was awesome and attentive, when you say 90 minutes for a returned car, you mean it. I noticed the hitch plate on the back of the car was missing when I got home, called Raphael the next morning, said to come over, and he'll have it for me. I didn't even pull into the bay, and he came running out, with a bag, and pulled out the plate, re-installed it, and off I went in not even 5 mi... read more
Business response:
Thank you for taking the time to share your review with us! It is a pleasure to know that Raphael provided you with such excellent assistance. We are sorry about the mix-up and we are happy to hear that Raphael was able to resolve this situation quickly and efficiently. We hope to see you again in the future!
"Review" Always great hospitality and service every time i come there. Each experience comes with courtesy and comforting. Im glad to have rallye as my dealer
Business response:
Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"Best BMW Service " Great service every time I go to this dealer they are always nice and and are always welcome you like you are part of the family.
Business response:
Thank you for sharing your five-star review with us! We hope to see you again in the future. We hope to see you again in the future!
"Review of Mr. Gianni Marini" Mr Gianni Marini is a credit to the Rallye Organization. He is very professional and has a strong grasp of his product knowledge. I have been leasing BMWs for 20 years and I can say that Gianni is the best in the business. Clifford E. Serie
Business response:
Thank you for taking the time to share your review with us! It is a pleasure to know that Gianna provided you with such excellent assistance. We hope to see you again in the future!
"Great experience and service, aside from the hard sell" I walked in and decided to buy an X7 right off the showroom floor that day. Keith my salesperson was excellent -- no hard pressure tactics, provided helpful information, and was responsive. My experience in general was great, though the only negative part of the experience was the hard sell I got after being brought up to see the sales manager. Really, I just wanted to process the paperwork and make my payment. I didn't haggle on the price, and took their first offer f... read more
Business response:
Thank you for taking the time to provide us with your feedback. We are happy to hear that Keith provided you with such great assistance. However, we are sorry to hear that your whole experience at Rallye BMW was not up to the five-star standard that we strive for. Please give me a call to discuss this further. Thank you, Joe Cavero 516-833-4854
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.