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BMW

4.8

About this business

Location details

1 Brush Hollow Rd, Westbury, NY, 11590, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.89,974 reviews
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mikehegs's profile image
mikehegs 
6 years ago

"Service of 750L" The service folks at Rallye BMW did a fabulous job. Adam and his team got me in and out of within minutes with a loaner. Adam called me later that day and explained any issues. My vehicle was ready in a couple days and when I picked it up, which only took about 10 minutes, my vehicle was washed and cleaned and in perfect shape. Every time I’ve had to use Rallye Service it has been painless and extremely efficient so I could get right back to work without missing a half of day. 

Business response:

Thank you for taking the time to share your review with us! It is a pleasure to know that Adam, as well as our whole team, went above and beyond to provide you with such excellent assistance. We look forward to seeing you again! 

BENJAMINCHERRY94's profile image
BENJAMINCHERRY94 
6 years ago

"Excellent job " My car service was taken care of in a professional manner. I am satisfied with the service I received. Staff obviously experienced. Than you so very much 

Business response:

Thank you for taking the time to share your service review with us! It is a pleasure to know that our team went above and beyond to provide you with such excellent assistance. We hope to see you again! 

SIMONLARRYJ's profile image
SIMONLARRYJ 
6 years ago

"Excellent service good response time" Quality organization with quality service and personnel. Happy to refer friends and family my family has been a loyal BMW customer for over fifteen years. 

Business response:

Thank you for taking the time to share your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate your loyalty and hope to see you again! 

TONYHCHIU's profile image
TONYHCHIU 
6 years ago

"Always a pleasure doing business with Rallye" Work with Ms. Carol Clark Muniz again, always a pleasure working with her. Very nice personality and very knowledge in her business. Will come back for sure. 

Business response:

Thank you for taking the time to share your review with us! It is a pleasure to know that Carol provided you with such excellent assistance. We look forward to seeing you again! 

DON66's profile image
DON66 
6 years ago

"Excellent" CHy Wiggan the services advisor was very professional. The loaner was clean and the repair took as long as they quoted. I was very satisfied 

Business response:

Thank you for sharing your five-star review with us! We are happy to hear that Chy provided you with such excellent assistance. We hope to see you again! 

debmoo1951's profile image
debmoo1951 
6 years ago

"Maintenance Service" I took. my 2018 3201 xdrive in for the required oil change and NYS insepection. A check up of the car indicated that a wheel alignment was also needed. All the tasks were completed in the time frame promised. I applaud the service dept. always a pleasure to visit Rallye. 

Business response:

Thank you for sharing your five-star review with us! We are happy to hear that our service team provided you with such excellent assistance. We hope to see you again! 

AMLEVANO's profile image
AMLEVANO 
6 years ago

"Awesome!" We always have a great experience at Rallye! Adam and service team are super professional and do everything they can to make bringing your car in for service an easy and pleasant experience! We appreciate the excellent service!! Thank you!! 

Business response:

Thank you for sharing your review with us! We are happy to hear that Adam and our service team continue to provide you with such excellent assistance. We look forward to seeing you again! 

FARIHEEN.HAQUE's profile image
FARIHEEN.HAQUE 
6 years ago

"Better service finally " Service was much better this time, i appreciate my car being serviced in a fast + accurate manner. They did a good job cleaning the car. I forgot service mgr's name. He was very nice + stuck to his word of saying car would be ready in an hour. I didnt like how the front desk lady forgot to give me my car key + told me my car was ready. I walked to the car out in the cold, assuming the keys were left in the car. Next time she needs to be more careful. Also, where does it say in the lease contract tha... read more

Business response:

Thank you for taking the time to provide us with your feedback. We are sorry to hear about the delay with returning your keys and to discuss your lease contract in further detail please give me a call. However, we are happy to hear that your service experience was quick and efficient. Thank you, Raymond Costello 516-833-4888 

DAVIDTU2's profile image
DAVIDTU2 
6 years ago

"Professional staffs" Everyone from the valet to the service manager were incredible. They made my visit a pleasure. The loaner I have were brand new. Thank you! 

Business response:

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 9,974 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.