This profile has been claimed by the business owner or representative.
1 Weston Park Rd, Hartford, CT, 06120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Encore Service Julius recently came to my home to do the Encore service for the car I leased in August. When we spoke on the phone to schedule the appointment, he made note of the questions I had. When he arrives for the appointment, he had solutions to all my questions and helped me with setting up my garage door opener and some other things that I had forgotten to ask on the phone originally. He’s amazing and seems to know the answer to anything. I know my father had a similar experience with Julius, as well. He definitely... read more
Keith I went to purchase a car from Karin. I meet with kevaughn my genius. I had a great experience going over the car with him. He is a smart individual. I am coming out of an Audi. These guys let me fall in love with BMW. I am really happy I met those guys. Thank you New Country
Came in for service John Thompson and kevaugh Fyffe assisted me i received very good service and I would recommend anyone I to new country bmw based on the service I received
Jackson Felix - Awesome Sales Professional I bought my 535ix 3 years ago and had a wonderful car buying experience with Jackson Felix. I have put over 75,000 miles on my BMWvwithout any major issues that weren't normal wear and tear. Throughout the years, whenever I have had service done, Jackson Felix has always made it a point to find me at the dealership and to make me feel like a VIP. Mind you, I have never had a sales professional take the time to make me feel so appreciated so many years after the initial sale. I am wr... read more
Amazing experience leasing my replacement 4 series In 2014 I leased a 2015 435X coupe. Three years later I was lucky enough to have the same leasing consultant. Jackson Felix once again exceeded my expectations with his attention to detail, follow up and worked with me to order my 2018 440X coupe. It came in even faster than I expected as I followed my vehicle on-line from the beginning through the factory in Germany and across the Atlantic. Upon arrival I got that cheerful text that it was here with pictures. As I drove my ... read more
ENCORE Kevaughn very professional know is job. I learn a lot when I came in for the encore
Kevaughm Kevaughn out BMW specialist was very knowledgeable and respectful. Both Kevaughn and my sales associate were great and made up for some of the hiccups by others. Great guys made my first BMW experience pleasant .
Business response:
Thank you for the 5-Star Rating, Jen! We appreciate the kind words. Glad your recent visit went well.
BMW Genius Kevaughn did a fantastic job as BMW Genius explaining to us all the features of our new BMW X6.
Business response:
Thank you for the 5-Star Rating, Jeannot!
Kevaughn Kevaughn demonstrated excellent customer service skills. He was courteous and resoectful. He also knowledgeable and helpful.
Business response:
Thank you for the 5-Star Rating, Donnah!
BMW has a 4.7 star rating with 3,465 reviews.
BMW is closed now. It will open at 8:30 a.m.