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BMW
- Automotive
- Hartford, CT
About this business
Location details
1 Weston Park Rd, Hartford, CT, 06120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I got good customer service I was happy with the service i got from kevaughn. I was there for a diagnostic because my check engine light was on. After paying for the service i realize my car was not washed so he took it and got it wash for me. Thank you
New Country BMW The service I received from the Sales Executive, Stephen, was exceptional. He was thorough, patient and ensured that I got a good deal on my car. Additionally, the service I received from Kevaughn was outstanding. On the day I purchased the car, Stephen provided me with a tutorial on my new car features. Kevaughn, one of BMW's Product Geniuses, then provided additional assistance with the car functionality and helped me load the BMW ap onto my phone. BMW encourages their buyers to set up an "encore" visit to ... read more
Paul Riggio My wife and I both enjoyed working with Seth and Kevaughn. They were both very professional. They delivered on what they said they would do. This was a very enjoyable purchase. This was my second time working with Seth and we will work with him again down the road. Kevaughn was a great help. Very knowledgeable, a great personality, we enjoyed working with Kevaughn.
Routine maintenance Kevaughn has excellent customer service skills he is polite, courteous and professional. I was sitting in the waiting room waiting on my car to be serviced. I was on my phone not paying attention to my surroundings, he went out his way to come over and introduced himself . He made sure I was been helped and offer me a bottle of water.
John H from litchfield Seth Falco and Julius Brown - great team in delivering my new 750i. Outstanding in all aspects of sale, closing, follow-up, acting as liaisons with service and explaining the cars super high tech features. Seth and Julius represent what high end BMW customer service should be. I will only buy BMWs from these guys. Great job!
Encore Service Excellent staff. From sales, to service and customer support, I always have a good experience.
CUSTOMER SERVICE Very professional like the service will come again Kevaughn is a well manner employee.
Bmw 335 The visit was quick and easy, garey answered all my questionssssssssssssssssssssssssssssssssssssssss
Bounced around but ended nicely First time working with New Country BMW and the experience was overall OK. Initial visit to put a deposit down went smoothly but then I wasn't getting any updates on the wait for a production slot. Finally inquired with the sales guy and he had moved to a new dealership in another state without anyone telling me and proceeded to try and sell me a different car! Finally was bounced to a new sales guy who kept me updated promptly along the way. About two weeks or so after getting a production sl... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,465 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.