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BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
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Fernando's profile image
Fernando 
6 years ago

Fast service Service advisor was helpful and answered my questions. He is knowledgeable with maintenance requirements and explained well the service done in the vehicle. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Mari's profile image
Mari 
6 years ago

Best car buying experience I've ever had! Zachary and Chris worked so hard to make sure my car ceramic coating went well. The loaner rep has been fantastic making sure the cars are clean and ready to go. 

Business response:

Mari, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Brian's profile image
Brian 
6 years ago

Good service Friendliness and willingness to help customers. No pressure sales. Staff is willing to go above and beyond even if your not their assigned service person. 

Business response:

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Ivan's profile image
Ivan 
6 years ago

Excellent service... Checked flag BMW Terrence was very professional and I observed tavern the department. Felt I was important! I will be back when I need service for my car ! 

Business response:

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

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Bhanu 
6 years ago

Bruce Bhanus experience The sales team got the car we wanted in the color we desired. Even when the car was not available, got it from another dealer and got us. 

Business response:

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Devon's profile image
Devon 
6 years ago

Great Service Great service, Mike called and he explained every thing to me so I can understand the work being done. Thanks. 

Business response:

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Shannon's profile image
Shannon 
6 years ago

Great service and great vehicle Bri was such our sales gal and was such a delight. She had great energy and was not pushy at all. She was knowledgeable on our used vehicle and got answers for all my questions. 

Business response:

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Allen's profile image
Allen 
6 years ago

Checkered Flag Mini Prompt and professional service. Bonnie was able to help me with a significant issue that arose and turned what could have been a problem into a positive outcome. 

Business response:

Allen, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Checkered Flag BMW and we look forward to your continued business! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

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Gladys 
6 years ago

Great service The wait was reasonable; in and out processing with my attendant. She was professionally and answered all my questions. Can’t wait for my next visit. Outstanding 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.