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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Accurate and Timely Service The folks stay on top of what needs done, they do it. Even with automatic reminders, things need done that don't get my attention. The crew keeps great records and are proactive about maintenance. I appreciate that.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Becky Yates My overall customer service from my friendly, kind and professional Service Rep Joseph Hawthorne never lets you down. He always has a great attitude and I look forward to getting his expert advise each time. I feel he provides an honest assessment.
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Earlier appointment, even the loaner isn’t available. Reasonable time to get it done. Good hospitality. Quick shuttle service. I hope they have more cars on their loaner fleet.
Business response:
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Wonderful Service Great customer service and service warranty every time I'm here! Always a pleasant experience each and every time. I highly recommend this service center
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Professional seervice Mr. Mike Lawson and team insured EVERYTHING was done properly, ON TIME. Thank you. Keep up the good work. Jay Cohen
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Quick and easy to get the appointment. The team was very friendly and helpful with outlining what was to be expected for the visit and how soon things would be completed.
Business response:
Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Very Pleasant Car Purchase Easy going, low key and professional. Jonathan Benson was very easy to talk with and extremely knowledgeable and helpful. I would highly recommend Checkered Flag BMW to others.
Business response:
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Very fast responses and kept me up to date on vehicle progress. Due to flood damage, engine was seized so car was deemed a total loss.
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Perfect service Everything, they have always taken great care of me each time I went to purchase a car from them, never had a problem they couldn’t overcome
Business response:
Hello James and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.