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BMW

4.9

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Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
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Ticanna 
6 years ago

Great service Drop off and the loaner experience was easy and quick. Everyone was super friendly from start to finish. Appointment making was also easy. 

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Royal 
6 years ago

Warranty Maintenance Professional, courteous customer service. Got the warranty work done right in a timely fashion. Very positive experience. Based on this, I highly recommend Checkered Flag Maintenance. 

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Ericka 
6 years ago

Awesome service The accuracy. Joe gave me a timeframe and kept me updated when it would be ready. Joe also listened when I said I would possibly want to trade it inand had an appraisal done on my car 

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Dion 
6 years ago

Great service My service supervisor Joe at BMW Serive department was very friendly and personable. I did not have a ride to and from dealership and offered to do both. I also did not have a phone during my service appoitment and he was kind enough to communicate with me OFTEN through email which I am sure was more time consuming than using a phone and I appreciate his patience. 

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Dominic 
6 years ago

Great service Great customer service. Service department personnel are very experience and polite. I like the way my service representative always keep me up to date on the status of my vehicle. 

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Adrian 
6 years ago

Great service Smooth appointment. Dropped car off for an inspection and didn’t have to wait long. That was amazing. Ashley Hunt is the best!!!!! I must keep reminding you all of that!!! 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

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Langston 
6 years ago

NO service I was told what service would be performed but it never happened . I was out of town on vacation 

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Lisa 
6 years ago

The service I've come to expect... As usual, everyone was friendly, accommodating, honest and efficient. When it comes to taking your car to the dealership, these qualities are priceless. 

Business response:

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

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John 
6 years ago

Great Service. Honesty, prompt, courteous service. I have 3 late model vehicles. I wish the other two dealer service departments were as pleasant to visit as Checkered Flag BMW/Mini. 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.