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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great customer service What in to get an appraisal and walked out with a new car. Got every question I had answered.
memorris@usa.net The staff quickly accommodated our request as a walk-in to test drive a used car on their lot. Salesman Chris was very friendly, calm, and nice as we went through the process of buying the car.
Business response:
Mary E Morris, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.
New 2021 X5 BMW owner It was a pleasure working with Shady Yauhari! He assisted me in getting this car every step of the way. I had to wait @ least 2 months for the vehicle to become available and he kept me posted on the status of the vehicle at least once a week. He was very transparent and professional. I dread going to dealerships because of the pressure some salesmen places on the buying process BUT Shady made the whole buying process an exciting and comfortable experience for me. He earned my trust because he was dilig... read more
New X5 Vinnie was outstanding . He made the buying process very smooth. All of the paperwork was completed when we arrived at the dealership. The car was ready to drive when we arrived.
Maintenance Service Very well stream maintenance process. Jose Maldonado, service advisor is a very professional person and knowledgeable about BMW maintenance needs.
BMW of West Houston Great people, very helpful, fair prices , follow through with word.
Service advisor Joanna was smiling from the start to finish even she has to reschedule my appointment because I didn?t at the first
Great service When I arrived for my service appointment the BMW systems were down nationwide so they couldn't access my car info electronically. Apparently the systems had been down all morning with no end in sight. My service advisor John Blevins was GREAT. He was upfront and told my about the system issues and let me know that it could possibly be a longer than normal wait time. Instead of having me wait indefinitely until the systems were back up he pulled the hard copy of my car warranty information from a few years ago ... read more
Excellent Service This is the "go-to" place for service. Truly outstanding customer service and vehicle service. Their service team is unique in that they get the job right every time. And I have been utilizing them for more years than I would admit! Do not waste your time and Dollars...go here.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.