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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"The staff was very friendly , accommodating and eager to..." The staff was very friendly , accommodating and eager to earn my business. They were very knowledgeable and helped answer any questions that I had. They made the buying process very easy and handled pretty much everything .
"Fouls alarm" About a year ago, my wife took the car to the service dept. The car had a problem with the control driver seat adjustment. Remember the car is certified and the work falls into the maker warrantee plan. But because she is a female they charged my wife 140more dollars for the work. The seat control panel broke off again after just about 3 days of driving. Service rep. was Cassie Thadeus. My question is: Is the Ganley dealership rule to charge female more money because they don't quite Know haw the extended warra... read more
"Great Experience" Kelly was super helpful from start to finish with my new car. Good price, provided multiple options and allowed me to have extra time with my decision. Thanks for taking such good care of me!
"Best Dealership Ever" From the first phone call, to the signing of our documents, the customer service was incredible. Most impressive was Derek who sat in the car with us and told us every detail of operation and all the "bells and whistles" and how they function. Impressive! We'd go back to them again!
"Exciting and Fun" I had the pleasure of working with Nez and I was impressed with his knowledge of the vehicles. He was very upbeat and friendly and took time to show us all the vehicles we asked to see and had a positive attitude throughout the visit. He followed up with us after the first visit and by the second visit we purchased the car. He made the process easy and fun which is something I have not experienced in a long time. I will definitely be back to purchase another car. I will also recommend him to family and fri... read more
"Long Time Returning Customer" Consistently good performance. We have been purchasing and servicing our vehicles for more than 10 years from them. I've lost track, but I think we have leased or purchased approximately 9 vehicles from this organization.
"I have visited a few BMW dealerships over the years, and..." I have visited a few BMW dealerships over the years, and this location is my absolute favorite! The salesperson I work with is very friendly, kind and extremely patient. I never feel rushed or like I am just another sale. He finds the perfect car for me every time and works out the best deal within my budget. Can’t imagine working with anyone else! I also prefer BMW Westlake for my service appointments, even though it’s a little further away for me than other loca... read more
"My new BMW X5" Great experience from start to end. Kelly worked with me to identify the best vehicle for my needs. Only negative is with BMW not the dealer. My previous 2015 BMW X3 had a 4 year service deal covering not only oil changes but also brakes, wiper blades, etc. BMW has recently changed this to only 3 years and oil changes and fluids only. This almost made me think about other manufacturers. I guess this is a dumbying down of the brand.
"The service was fantastic, the staff are friendly and..." The service was fantastic, the staff are friendly and helpful The costs are to the roof, BMW issues The loaner car is very helpful Keep up the good service
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.