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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Cassie is always the best. I always ask for her" They are always great. I enjoy bringing my car here to get serviced. I never have a problem and enjoy the staff. Thank you for your time
Business response:
Thank you, Kevin, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Westlake!
"GREAT SERVICE!" I appreciated Christian always going above and beyond to keep me informed and doing everything in his power to make the experience smooth and painless.
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
"Great Experience at BMW Westlake " This was my 2nd BMW purchase through Westlake, and it was just as great as my 1st time. Jerry, Ian and Mike were wonderful to work with.
Business response:
Here at BMW of Westlake, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
"Ken Delk was great to work with at BMW of Westlake. With..." Ken Delk was great to work with at BMW of Westlake. With everything going on right now with the coronavirus, Ken made the buying process easy and simple. BMW of Westlake has a great selection of new and used vehicles as well. They will put you in anything you are looking for.
Business response:
Christian, We are very happy Ken provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
"Cassie is fabulous!" Cassie in service, and her boss, personally great us on every occasion and immediately offer great solutions to the service questions we ask. World Class Customer Service!!!
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! . We will share your comments with Cassie and the rest of our team, and we look forward to working with you again.
"New BMW" Jerry, Mike and Ian were great! They made my experience calm and with ease. I did not feel pressured and they took their time explaining everything to me. And most of all.. I love my truck and the price was great!
Business response:
Hi Tina, Thank you for sharing your experience with us! We're happy to hear Jerry, Mike, and Ian able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Enjoy your new truck!
"Very happy with my experience and vehicle purchased...." Very happy with my experience and vehicle purchased. Having negotiatied the deal for a vehicle sight unseen, I was slightly disappointed that the few minor paint issues with the car were not clearly communicated so that I knew what to expect. The paint/color of the vehicle was my main reason for purchasing this particular vehicle. Could not live with the door ding and mismatched repair job. Had to send it to the body shop immediately to be fixed.
"My experience was great from beginning to end. " Jerry Mancini is a very knowledgeable sales person who made the buying experience very easy. I would highly recommend this dealership. Very efficient and accommodating!
"Super Quick and Easy Out of State Delivery" Ken Delk was awesome! I never experienced such a quick, easy, and efficient way to lease a car. The car and offer were exactly what I was looking for - I signed the offer the same day, got set up with a notary the next day to sign the documents, and my car was delivered 2 days later! Amazing car for an awesome deal. Thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.