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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Ken Delk was efficent, courteus, professional and cordial." This is the third purchase from Ganley BMW. Ken is an outstanding sales consultant We also thank Dirk for his time in explaining the features of our vehicle,
Business response:
Thank you so much for your excellent review! We are so glad that Ken and the team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
"Ken was very helpful through the sales process and made..." Ken was very helpful through the sales process and made every step easy. The team was very respectful and aware when it came to concerns over Covid.
Business response:
Thank you so much for your wonderful review! We are thrilled that Kevin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of Westlake!
"Great BMW Experience" I have owned 4 previous BMWs that were purchased from another BMW dealership and this was one of the best experiences I have had with BMW. BMW Westlake, specifically Jerry Mancini, showed that it is a top notch dealership working with its customers and I look forward to working with the team here as I move forward.
Business response:
Paul, Congratulations on your new vehicle! We are so glad that you had the opportunity to work with Jerry, and that our team could make this a top-notch experience! We hope you enjoy your new BMW, and we look forward to continuing to serve you in the future!
"Very easy to talk to and very understanding and helpful..." Very easy to talk to and very understanding and helpful during these tough times. Will definitely look to go back when I decide I want another vehicle! Top of the line dealership with only the best cars to choose from.
Business response:
Thank you, Peyton! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Westlake.
"Great experience buying from BMW of Westlake. Travis..." Great experience buying from BMW of Westlake. Travis Connor was great to work with and made the process fast and easy. Bought a car sight unseen and out of state, and had some reservations about that, but have no regrets and very happy with my new (used) Audi S7!
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Travis met your expectations. Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!
"We loved our experience at BMW of Westlake. We drove from..." We loved our experience at BMW of Westlake. We drove from Cincinnati because of the selection and are glad we did.Jerry was patient and knowledgeable and made the entire transaction quick and painless. Highly recommend.
Business response:
Matt, Thank you for taking the time to write this review regarding your recent experience working with Jerry and for letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of Westlake are glad to have you as a customer.
"Use Jerry Mancini" I live out of state in Texas and was searching the nation for the right car for me. My experience is that many dealerships are not that great to work with and I was looking for something seamless. One dealership I interacted with in Florida had an extra $1,400 in junk fees (dealer fee, cleaning fee, security device fee, out of state fee.) that they wanted to tack onto my purchase amount which is crazy so I skipped working with them. Anywho, at BMW of Westlake I found the right car and once I had a chance ... read more
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jerry, it's great to hear that he was so helpful to you while assisting you with your purchase. Congratulations on your new car, and if there is anything else we can do to help, please do not hesitate to let us know!
"cassie thadeus is the best" I enjoy bringing my car here to get serviced. cassie thadeus is the best always smiling perfect communication and timing very satisfied with the work done
Business response:
Thank you so much for your excellent review! We are so glad that Cassie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of Westlake. Please don't hesitate to reach out if you need anything else.
"Outstanding." Easy, hands off pickup, delivery and loaner services. Cassie reached out to me initially, timing was good, and I didn't have to do much. Just the way I like it! Awesome! Hope this service stays available after this virus is eradicated.
Business response:
Pat, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Westlake.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.