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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Looking to Upgrade" We've been going to BMW Westlake for several years. It's always been to service ours. Now and then we like to look for a new car and the personnel have always been more than helpful. This week, we took our car in for service and decided to look again for something new. Again the folks there were very helpful. We were helped by Jerry Mancini. He spent an awful lot of time with us. After showing my wife several cars, we went home to think. I called Jerry and we made a deal on a car that he showed us earlie... read more
"Service " Great communication and service, took the time to explain issues and dropped off loaner car at my work so I didn’t have to go out of my way.
"Service for new M4" Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating.
"Knowledgeable staff" The staff were very knowledgeable about the features of current models and plans for the upcoming models. Sales (Nez Faraj) did not try to pressure me into purchasing 2019 model form the current stock. They respected my desire for a certain color/package so we ordered the 2020. Updates to my BMW's production status were communicated with me. Finance (Mike Niedzwiecki) worked quickly and efficiently. Enjoyed learning all the new features of the car with Dirk Steffen.
"Excellent service, beautiful car" Nez Faraj is a great salesperson. He is very knowledgeable and answered all our questions honestly. When we returned to purchase the car the transaction was quick and painless. The car was ready to go and the financing was an easy process. Nez is very personable and nice. And we got the price we wanted without a hassle!
"New Lease, Experienced Salesman" Always a pleasure working with John Caruso. He's been with Ganley BMW for nearly 20 years and his depth of knowledge in terms of product and navigating the sales/lease process is second to none. Thanks, John!
"Both dealer locations Were great. The car was at the..." Both dealer locations Were great. The car was at the Westlake location and the purchase at Middleburg Heights. Salesman, Tom Zito is terrific and the rest of the staff made sure I got the best deal possible. Highly recommended
"The ultimate sales and service experience I’ve gotten for..." The ultimate sales and service experience I’ve gotten for almost a decade! John Caruso, best of the best in sales and a great guy.
"Simply great!" Great atmosphere, friendly people, nice service, no pressure, transparent dealing, quick administration, cleanest used cars. Highly recommend dealing with Steve David; he knows used cars!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.