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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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JON.MCCLELLAN's profile image
JON.MCCLELLAN 
6 years ago

"I had a "Unique" situation." I won a 2 year lease on a 330i BMW at a golf outing in Lakewood. Dealing with Adam Moon was the bright side of the experience. From keeping me up to date on the status to delivery of the vehicle. Thanks to everyone involved!!! 

BELZG's profile image
BELZG 
6 years ago

"Another Great Experience" This location does a great job with prompt communication and explanation of service details. I have been taking my vehicle there for two years, and I would not take it anywhere else. 

Jonathan's profile image
Jonathan 
6 years ago

"Friendly Service" I had a wonderful experience with BMW of Westlake. Jerry Mancini was very friendly, and professional, when helping me purchase my CPO 2016 BMW 340i xDrive. When I arrived to view the vehicle in person and go for a test drive, I was very satisfied with the presentation and quality of the vehicle. The staff were also friendly and welcoming, and made sure I was taken care of. I would definitely recommend anyone who is shopping for a BMW to reach out to Jerry Mancini, and he will do everything he can to make y... read more

DUNCANC928's profile image
DUNCANC928 
6 years ago

"Exquisite service" I meant Cassie about a month ago and she has gone beyond the extra mile to help me with the services that I've needed. I would recommend hiring in the BMW team 100%! 

PAUL@BDSFN.COM's profile image
PAUL@BDSFN.COM 
6 years ago

"This is my first time working with your service department. " Cassie was very helpful and friendly. I had new tires installed, balanced, and aligned on my X5. Very please with everything and I plan to continue bringing my BMW to your store. 

JIm Yezbak's profile image
JIm Yezbak 
6 years ago

"Oil change brake fluid change" As usual Cassie was outstanding in making sure our 5 series was properly serviced and returned ahead of schedule.. I would highly recommend BMW Westlake. 

johnk22's profile image
johnk22 
6 years ago

"Service" Excellent service, friendly staff work completed in a timely manner, kept informed of work status, car was clean and washed and dried when picked up 

CCLAYTON695's profile image
CCLAYTON695 
6 years ago

"First visit " Your dealer replaced my air bags due to the national recall. The day perfect, took me right in took less than an hour. Provided me with a complete report on any needed or suggested service. Service writer checked back following my visit 

Michael from Troy,Michigan's profile image
Michael from Troy,Michigan 
6 years ago

"Great Place to Get a Great Car" I searched Westlake’s web site and found a certified BMW I was interested in buying. I drove to the dealer and met Jerry. We drove the car I and decided it wasn’t the one for me. Jerry then showed me the wide variety of BMWs at Westlake. Jerry was great. He explained the features of each car and we discussed how each suited my needs. There was absolutely no pressure, just information. I eventually purchased a 2019 courtesy car with a few thousand miles. The courtesy car discount along with th... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.