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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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AudiQ7's profile image
AudiQ7 
6 years ago

"Audi Q7" Travis was very knowledgeable about the vehicle I inquired about and ended up purchasing he was attentive and answered any questions I had. I would deal with you in the future. 

MICHAEL.JORDAN0's profile image
MICHAEL.JORDAN0 
6 years ago

"Great experience" BMW Westlake and John Redden made this transaction very easy and very efficient. From day one John was incredibly responsive yet not pushy. He answered every question I had, and was very professional and pleasant to work with. He and one of their Geniuses even drove the vehicle down to Columbus for an in-person delivery - and with a full tank of gas. I am very pleased with the overall process and the high levels of customer service provided by John and the dealership. 

P Matteo's profile image
P Matteo 
6 years ago

"2019 X5" Great dealership, quick transaction, quality service and delivery Travis Conner was very knowledgeable, helpful, and proactively followed up on each task. This was successfully accomplished even though it was an out of state transaction 

dhricik's profile image
dhricik 
6 years ago

"Great customer service" OI just picked up my leased X5. It's the 4th BMW I have leased and I've worked with John Caruso and Mike Niedzwiecki on all of them. The team is highly professional and efficient. 

GREGORYMOR's profile image
GREGORYMOR 
6 years ago

"Good start" Good start at dealership after some bad experiences at other BMW dealers, will review again after check up in couple weeks. Cassie was very good 

studiospl20's profile image
studiospl20 
6 years ago

"I truly enjoyed the experience!" My wife an I came in with our expectations of being coerced into a price and options that we didn't want. But quickly discovered that your employees helpful and gracious. They were more like friends that we hadn't see in years. Sadly, the experience was shortened because we came in later in the day and although the dealership stayed open longer to complete our sale we rushed to help get everyone home. I'm especially grateful for Dirk who was informative and honest. Big thanks to Kelly who wa... read more

studiospl20's profile image
studiospl20 
6 years ago

"I truly enjoyed the experience!" My wife an I came in with our expectations of being coerced into a price and options that we didn't want. But quickly discovered that your employees were helpful and gracious. They were more like friends that we hadn't see in years. Sadly, the experience was shortened because we came in later in the day and although the dealership stayed open longer to complete our sale we rushed to help get everyone home. I'm especially grateful for Dirk who was informative and honest. Big thanks to Kelly w... read more

cbt's profile image
cbt 
6 years ago

"Top notch experience!! Everyone was a pleasure to work..." Top notch experience!! Everyone was a pleasure to work with. Kudos to John Caruso my salesman Kudos to Mike in the business office Kudos to Ian the product genius Thank you for being a fabulous team! 

SHELBY.HIRZEL's profile image
SHELBY.HIRZEL 
6 years ago

"Easiest car buying experience " Jerry was fantastic! He was constantly communicating with me since I live 2.5 hours away. He had the car I wanted to look at cleaned and ready when I got there. He was very personable and answered all of my questions. Financing processing was streamlined and easy. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.